TROUBLESHOOTING
The unit stops and the TIMER indicator blinks.
The unit stops and the TIMER indicator blinks.
Use remote control to retrieve error code.
1
Press for 5 seconds.
3
Press for 5 seconds to
quit checking.
• For certain errors, you may restart the unit for limited operation with 4 beeps when operation starts.
Diagnostic
Abnormality/Protection control
display
H 00
No memory of failure
H 11
Indoor/outdoor abnormal communication
H 12
Indoor unit capacity unmatched
H 14
Indoor intake air temperature sensor
abnormality
H 15
Compressor temperature sensor
abnormality
H 16
Outdoor current transformer (CT)
abnormality
H 19
Indoor fan motor mechanism lock
H 23
Indoor heat exchanger temperature sensor
abnormality
H 24
Indoor heat exchanger temperature sensor
2 abnormality
H 27
Outdoor air temperature sensor
abnormality
H 28
Outdoor heat exchanger temperature
sensor 1 abnormality
H 30
Outdoor discharge pipe temperature
sensor abnormality
H 32
Outdoor heat exchanger temperature
sensor 2 abnormality
H 33
Indoor/outdoor misconnection abnormality
H 36
Outdoor gas pipe temperature sensor
abnormality
*1 For cooling only model, it is the indication when indoor heat exchanger sensor or indoor air intake sensor has abnormality.
TIMER
ON
SET
3
1
2
OFF
CANCEL
AC
RC
SET CHECK CLOCK
RESET
Diagnostic
display
2
Press until you hear beep sound, then write
down the error code.
4
Turn the unit off and reveal the error code to
authorised dealer
Abnormality/Protection control
H 37
Outdoor liquid pipe temperature sensor
abnormality
H 38
Indoor/outdoor mismatch (brand code)
H 39
Abnormal indoor operating unit or standby
units
H 64
Outdoor high pressure sensor abnormality
H 97
Outdoor fan motor mechanism lock
H 98
Indoor high pressure protection
H 99
Indoor operating unit freeze protection
F 11
4-way valve switching abnormality *1
F 17
Indoor standby units freezing abnormality
F 90
Power factor correction (PFC) circuit
protection
F 91
Refrigeration cycle abnormality
F 93
Compressor abnormal revolution
F 94
Compressor discharge pressure overshoot
protection
F 95
Outdoor cooling high pressure protection
F 96
Power transistor module overheating
protection
F 97
Compressor overheating protection
F 98
Total running current protection
F 99
Outdoor direct current (DC) peak detection
9