Service Schedule; Handover Confirmation; Service Confirmation - Viking GE 355 Manuel D'utilisation

19. Troubleshooting
If necessary, contact a specialist
dealer; VIKING recommends VIKING
specialist dealers.
Fault:
Motor does not start
Possible cause:
– Motor overload protection activated
– No mains voltage
– Electric cable, plug, plug connector or
switch defective
– Fuse in UK plug damaged (only applies
to machines for UK)
– Feed chute not properly closed - safety
cut-off switch actuated (safety interlock)
– Blade disc blocked
– Locking device is not reset
Remedy:
– Allow machine to cool down (
( 10.7)
– Check power cable and fuse
( 10.1)
– Check cable, plug, connector and
switch and replace if necessary (by
electrician) ( 10.1)
– Replace fuse ( 10.1)
– Close feed chute properly and tighten
screws ( 11.3)
– Remove feed chute and remove
shredder deposits from the housing
(Important: disconnect the power cable)
( 11.4)
– Reset locking device ( 11.6)
Fault:
Reduced shredding performance
Possible cause:
– Blunt blades
0478 201 9907 D - EN
– Incorrectly ground blades
– Power cable too long
– Bent blade disc
Remedy:
– Replace or re-sharpen shredding
blades ( 11.9), (
– Sharpen blades correctly
– Use shorter power cable (
– Check blade disc visually
Fault:
Shredding material is not drawn in
Possible cause:
– Incorrect rotational direction of blade
disc
– Blunt or incorrectly ground blades
Remedy:
– Change rotational direction of blade
disc ( 10.7)
– Regrind combination blade and ensure
sharpening angle is exactly correct
( 11.9)
8.8),
Fault:
Feed chute cannot be fitted
Possible cause:
– Locking device is not released
Remedy:
– Release locking device (

20. Service schedule

20.1 Handover confirmation

11.10)
( 11.9)
10.1)

20.2 Service confirmation

Please hand this instruction manual
to your VIKING specialist dealer in
the case of maintenance work.
11.6) He will confirm the service operations
performed in the pre-printed boxes.
Service performed on
Next service date
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