In the event the adjustable base fails to operate, investigate the symptoms and possible
solutions provided in the chart below:
SYMPTOM
Excessive massage motor noise.
TROUBLESHOOTING
SOLUTION
• Verify mattress retainer was removed during installation.
Remove mattress retainer if still attached to the
underneath side of base.
• If base is located on hard surface flooring, place carpet
pieces or rubber caster cups under each leg or caster of
the base.
• Elevate the head or foot section a short distance (with
the remote control) to realign the lift/lower mechanisms
with the base support platform.
• Verify that the base is not positioned against a wall,
nightstand, or other object that may cause vibration or
noise.
• If base is installed over a base frame, verify massage
motors are not causing base frame (or base frame
components) to vibrate.
• Verify that headboard attachment hardware is tightened
firmly (if used).
Premier Series
Owners Manual 99301588-b
™
27