Instructions For Return; Damaged In Transit - Alnor VELOMETER JR. Manuel Du Propriétaire

Instructions for Return

Send the instrument prepaid. Securely package your instrument in a
strong container surrounded by at least two inches (5 cm) of suitable
shock-absorbing material. Include the Purchase Order showing
instrument model number, cost of service and/or calibration, and the
RMA number. Mark the outside of the shipping container with the
RMA number. This will expedite processing of your instrument when
we receive it.
Please note that instruments received improperly marked or without
an accompanying Purchase Order may be returned at your expense.
See back cover for factory addresses.

Damaged in Transit

All orders are carefully packed for shipment. On receipt, if the
shipping container appears to have been damaged during shipment,
the instrument should be thoroughly inspected. The delivering
carrier's papers should be signed noting the apparent damage. DO
NOT DISCARD THE BOX.
If the instrument itself has been damaged, a claim should be promptly
filed against the carrier by the customer. The selling agent will assist
the customer by supplying all pertinent shipping information; however,
the claim must be filed by the insured. If the instrument is damaged
beyond use, a new order should be placed with TSI while awaiting
reimbursement from the carrier for the damaged instrument.
Call TSI directly for assistance if necessary.
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