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We provide guarantee for our devices according to the following conditions.
1. We shall rectify the damages or defects - which are verifiably based on a manufacturing defect - in the device
free of cost in accordance with the following conditions (numbers 2-5), if you have reported to us immediately
after detection and within 24 months after the delivery to the end user. The guarantee does not extend to easily
breakable parts like for e.g. glass or plastic. A guarantee obligation does not apply: in case of minor deviations
of target quality, which are irrelevant for value and usability of the device; in case of damages due to chemical
and electrochemical effects; in case of penetration of water as well as generally in case of damages due to
force majeure.
2. The guarantee claim is executed whereby defective parts are repaired free of charge or replaced with parts
free of defects according to our discretion. We shall bear the costs for material and working time. Repairs on
site cannot be demanded. The sales receipt with purchase and/or delivery date is to be submitted. Parts repla-
ced shall become our property.
3. The guarantee claim expires if repairs or interventions are carried out by people, who are not authorized by us
for this purpose or if our devices are provided with additional parts or accessories, which are not adapted to our
devices. Furthermore, if the device is damaged or ruined by the influence of force majeure or by environmental
influences, in case of damages which are developed by incorrect handling or maintenance - especially non-
observance of instruction manual - or if the device shows mechanical damages of any type. After telephonic
consultation, the customer service can authorize you for repairs and/or for exchange of parts which you were
sent. In this case, the guarantee claim does not obviously expire.
4. Guarantee services does not cause any extension of guarantee period or does not start a new term of gua-
rantee.
5. Additional or other claims, particularly on replacement besides the damages arising on the device, shall be
excluded to the extent that liability is not legally implied.
6. Our guarantee conditions - which include prerequisites and scope of our guarantee conditions - do not affect
the contractual guarantee obligations.
7. Wear parts are not subject to the guarantee conditions.
8. The guarantee claim expires in case of improper use, particularly in fitness-studios, rehabilitation centres and
hotels. Even if most of our devices are qualitatively suitable for a professional use, it requires a separate joint
agreement.
Packaging
Eco-friendly and recyclable materials:
•
External packing made up of corrugated board
•
Moulded parts made up of foamed, CFC-free polystyrene (PS)
•
Foils and bags made up of polythene (PE)
•
Tightening straps made up of polypropylene (PP)
Disposal
At the end of its operating life, this product should not be disposed via the normal domestic waste but should be
handed over to an assembly point for recycling of electrical and electronic devices. The materials are recyclable
according to their marking. You will make an important contribution for protecting our environment with the reuse,
recycling or other forms of utilizing the old devices.
GUARANTEE CONDITIONS
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