Gorenje TC 80 ZNT Notice D'utilisation page 34

by an authorised service provider.
By providing regular service checkups, you can ensure flawless operation and long
life of the heat pump. The product is under warranty in accordance with the
conditions from the warranty statement.
Before calling your service provider, check the following:

Is everything OK with the power supply network?

Is the air outlet obstructed?

Is ambient temperature too low?

Can you hear the operation of the compressor and fan?

Pipeline system pressure drop
Do not try to eliminate malfunctions by yourself, call your nearest authorized
service provider!
OPERATION ERRORS
Despite careful production and control, the heating pump can produce errors that
must be solved by an authorised service provider.
Indicator of errors

In case of an error on the appliance, the beeper starts beeping and field no. 4 starts
flashing. When you press field no. 4 the error code is displayed in field no. 12.
Error Description of error
E004 Freezing. The error appears if the
temperature in the heat pump is below 5 °C.
E005 Overheating (temperature > 75 °C,
electronic regulator failure).
E006 Mg anode error.
E007 Volume and/or temperature sensors error.
E042 Anti-legionella function error.
E247 Defrosting error.
E361 External air sensor error.
E363 Defrosting sensor error.
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Solution
Call the service.
Unplug the heat pump from the
power supply. Call the service.
Call the service (heat pump
functions normally).
Call the service.
Press field no. 4 to restart.
Automatically turns on heating with
the electric heater. When the error
is deleted, the aggregate resumes
its normal operation.
Call the service (automatically
switches to the electric heater).
Call the service (automatically
switches to the electric heater).