Troubleshooting; Warranty - Bertazzoni 3100421 Instructions D'installation Et D'utilisation

/ Troubleshooting / Warranty

TROUBLESHOOTING

The oven is not working
Is the oven power supply active? Check the circuit
breaker, switch or fuse. Disconnect the oven
from the power supply for around one minute by
unplugging it or turning it off at the circuit breaker.
EN
The oven does not heat up
Check that showroom mode is not enabled.
Check that a time function is not active. Disconnect
the oven from the power supply for around one
minute by unplugging it or turning it off at the
circuit breaker.
The knob will not stay in place.
The knob clip is broken: call customer service for
a replacement.
The controls are very hot.
This is normal if the door is left open for a prolonged
period of time with the oven running.
Check that the door closes correctly and that the
cooking system is operational.
Food is overcooked
When using a fan-assisted function, remember to
lower the cooking temperature by 20°C
Food is undercooked
When cooking large quantities of food, the cooking
time must be increased proportionally.
Check that there is suffi cient space around the
oven dish to allow heat to circulate correctly.
Check that the door closes correctly.
Have a technician check the actual mains voltage.
Condensation forms on the oven door glass.
When cooking foods with a high water content, it
is normal for condensation to form on the inside
of the oven door and on the control panel. This
condensation will evaporate by itself during
cooking.
Pre-heat the oven to reduce condensation build-
up.
Smoke forms during cooking.
It is normal for smoke to form inside the oven
when cooking particularly fatty foods. When
cooking with the grill, a certain quantity of smoke
is normal.
The cleaning procedure is interrupted before
it fi nishes.
A power failure has occurred.
Check that the ventilation openings in the carcase
are correctly sized and located and are not
blocked.
24

WARRANTY

Cleaning results are not satisfactory.
Check that all accessories and side racks have
been removed.
Larger accumulations and residue should be
removed manually before running the pyrolysis
cycle.
WARRANTY AND CUSTOMER SERVICE:
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