Before calling for assistance or service, please check the
"Troubleshooting Guide" section. It may save you the cost
of a service call. If you still need help, follow the
instructions below.
If you need assistance or service in Canada
1. If the problem is not due to one of the
items listed in "Troubleshooting Guide" ...
Contact the dealer from whom you
purchased your appliance, or call the
KitchenAid Canada Consumer Assistance
Centre toll-free, 8:30 a.m. – 6 p.m. (EST),
at 1-800-461-5681 or visit
www.kitchenaid.com.
When asking for assistance or service, please
provide a detailed description of the problem,
your appliance's complete model and serial
numbers, and the purchase date. (See the "A
Note to You" section.) This information will help
us respond properly to your request.
KitchenAid Canada Appliance Service – Consumer Services
Direct service branches:
BRITISH COLUMBIA
ALBERTA
ONTARIO
(except 807 area code)
MANITOBA, SASKATCHEWAN
and 807 area code in ONTARIO
QUEBEC
ATLANTIC PROVINCES
For further assistance
If you need further assistance, you can write to
KitchenAid Canada with any questions or concerns at:
Consumer Relations Department
KitchenAid Canada
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
14
Requesting Assistance or Service
2. If you need service
Contact your nearest KitchenAid Canada Appliance
Service branch or authorized servicing outlet to
service your appliance. (See list below.)
Make sure the service company you contact is
authorized to service your appliance during the
warranty period.
Ottawa area
Outside the Ottawa area
Montreal (except South Shore)
South Shore Montreal
Quebec City
Sherbrooke
Please include a daytime phone number in your
correspondence.
...
1-800-665-6788
1-800-661-6291
1-800-267-3456
1-800-807-6777
1-800-665-1683
1-800-361-3032
1-800-361-0950
1-800-463-1523
1-800-567-6966
1-800-565-1598