Notes on repair
Please contact us if you are unable to eliminate a problem.
When contacting our service team, please always state the item
description and number from the type plate (back of device).
– Article number
– Article designation
– Type of fault
Notes on troubleshooting
Fault
No radio recep-
tion.
Heater does
not heat or
only heats with
reduced power.
Notes on repair / Notes on troubleshooting
– Attendant circumstances
– Own assumption
– Previously occurring unusual
events
Cause
Transmitter is not
programmed.
1. Radiant heater
wrongly connected.
2. Heating element is
defective.
3. Overtemperature
warning, overtem-
perature cutout
or emergency cut-
out active on the
receiver side.
- 3 7 -
Remedy
Program the trans-
mitter.
1. Check
connection
(→ Radiant Heater
Instructions).
2. Replace heating
element
(→ Radiant Heater
Instructions).
3. Ensure cooling, in
case of emergency
shutdown also
switch off the sup-
ply voltage.