Problem Solving - GAPOSA ELECTRON QCzero Instructions

6. PROBLEM SOLVING

In case there are problems or damages which can create dangerous situations DO NOT use the control unit.
Switch off the general main power supply and contact immediately the product supplier. The analysis and
reparation operations must be performed only by qualified technicians. Read carefully the user's manual before
performing any operation in the system and switch off always the main general power supply before repairing or
replacing any mechanical or electrical component.
PROBLEM POSSIBLE CAUSES
Door doesn't No power supply. The ON led is off.
move.
No bridges in a system without safety devices (stop
button, safety beam, safety edge).
Motor wrongly or not connected. In this case, when
an opening or closing signal is given, the relays
activates themselves but the motor doesn't start.
The safety devices are not working.
Dip 6, 7, 8, 9 and 10 remain in ON position.
The door
The safety beam F1 is damaged or busy, led F1 is off.
moves only in
the opening
direction.
The door This problem occurs always: a too small working
doesn't time has been programmed.
open or close
This problem occurs only mornings or at the
completely.
first operations: there are weather conditions
which increase the working time of the door
(strong wind, very cold weather..).
The limit switches are not set properly.
There are mechanical parts which obstacle to the
door movement.
The radio The external antenna is not installed or placed at an
range is height lower than 2 meters.
poor.
Radio codes have been memorized at a distance
lower than 50 cm.
Control unit with integrated receiver
SOLUTION
Switch off the main power supply.
Check the power connections and verify the status
of fuse 1.
Connect the available bridges where the connection
of the safety devices is not expected.
Switch off the main power supply. Check the motor
connections (see page 20).
Verify the correct status of all leds (see page 30) and
of Fuse 2
Place the Dip 6, 7, 8, 9 and 10 in OFF position.
Verify the status of the safety beam (see page 21).
Remove any obstacle which may interrupt
the safety beam's ray. If the safety beams work
properly then the PH led must be switched ON.
Re-program the working time by following the
procedure described at page 26.
Re-program a working time a bit longer than the
current one (2-3 seconds more then the door path).
See procedure at page 27.
Set the limit switches position as per your wishes.
Verify the good status of all the mechanical parts.
Install the external antenna at a 2 mt. height circa
and verify the connections. (see page 20).
Re-program the radio codes following the
procedures at page 10 and keeping a distance of 50
cm between TX and control unit.
QCzero QCzeroP
EN 31