Warranty Conditions - Extraflame MIX02 Mode D'emploi

WARRANTY CONDITIONS

EXTRAFLAME S.p.A., with offi ces in via dell'Artigiananto 10
Montecchio Precalcino (VI), guarantees this product for 2 (two)
YEARS from purchase date for manufacturer and material faults. The
warranty becomes void in case the defect of conformity is not fi led
with the dealer within two months from date of its fi nding.
The responsibility of EXTRAFLAME S.p.A. is limited to the supply
of the appliance, which must be perfectly installed, following
the indications contained in the appropriate manuals and books
provided with the purchased product and in compliance with the
laws in force. Installation must be performed by qualifi ed staff ,
under the responsibility of the person entrusting him, who will
assume complete responsibility for the defi nitive installation
and consequent good functioning of the product installed.
EXTRAFLAME S.p.A. cannot be held responsible for the failure to
comply with such precautions.
WARNING
It is essential to carry out the functioning inspection of the
product before its completion with the relative masonry fi nishings
(counterhood, external coating, pilasters, wall painting, etc).
EXTRAFLAME S.p.A. does not assume any responsibility for any
damages and consequent restore expenses of the above fi nishings
even if the same occur following the replacement of malfunctioning
particulars.
EXTRAFLAME S.p.A. assures that all its products are manufactured
with top quality materials and with manufacturing techniques
which guarantee total effi ciency. If during normal use of the product,
defective or badly working particulars should be detected, the
replacement of such particulars will be free of charge, ex dealer who
made the sale.
TERRITORIAL EXTENSION OF THE WARRANTY
Italian territory
VALIDITY
The warranty is considered valid on the condition that:
1. The purchaser sends the attached coupon within 8 days from
the purchase date, fi lled-in in its every part. The purchase date
must be validated by the possession of a valid fi scal document
issued by the dealer.
2. The appliance is installed in compliance with the Standards in
force on this subject, the prescriptions contained in the provided
manual and by professionally qualifi ed staff .
3. The appliance is used as prescribed in the instructions manual
provided with all products.
4. The warranty certifi cate has been fi lled-in and signed by the
customer, validated by the dealer.
5. The warranty document, fi lled-in and accompanied by the
purchase fi scal document issued by the dealer, must be kept and
shown to staff of the EXTRAFLAME S.p.A. Technical After-sales
Service in the case of intervention.
The warranty is not considered valid in the following cases:
6. The warranty conditions described above have not been
respected.
7. Installation has not been performed with respect to the
Standards in force regarding the provisions described in the
manual/book provided with the appliance.
8. Negligence of the customer due to lack of or incorrect
WARRANTY CONDITIONS
maintenance of the product.
9. Presence of electric and/or hydraulic plants that do not comply
with the standards in force.
10. Damages deriving from atmospheric, chemical, electro-
chemical agents, improper use of the product, modifi cations and
tampering with the product, ineffi cacy and/or unsuitability of the
fl ue and/or other causes not deriving from the manufacture of the
product.
11. Combustion of materials not compliant with the types and
quantities indicated in the manual/book supplied
12. All damage caused by transport. It is therefore recommended
to carefully check the goods on receipt, immediately informing the
dealer of any damage, making a note on the transport document
and on the carrier's copy.
EXTRAFLAME S.p.A. is not liable for any damage that can, directly or
indirectly, aff ect persons, objects and pets as a consequence of failure
to comply with the prescriptions indicated in this manual/book.
All particulars subject to normal wear are not covered by warranty:
This category includes:
The gaskets, all ceramic or toughened glass, coverings and cast
iron or Ironker grids, the painted, chrome or gold-plated details,
the majolica, the handles and the electric cables.
Colour variations, crackles and slight size diff erences of the
majolica parts are not a reason for claims, as they are natural
features of the materials themselves.
Parts in refractory material
Masonry work
The system particulars for the production of domestic hot
water not supplied by EXTRAFLAME S.p.A. (water products only).
The heat exchanger is excluded from the warranty unless an
adequate anti-condensate circuit is realised, which guarantees
a minimum return temperature of the appliance of at least 55°C
(only water products).
Further clauses:
The warranty also excludes any calibration or regulation
interventions of the product in relation to the type of fuel or the type
of installation.
No compensation will be paid for the time the product is ineffi cient.
This warranty is valid only for the purchaser and cannot be
transferred.
Recommended inspection (with payment):
EXTRAFLAME S.p.A. recommends that the functional inspection of
the product is performed by a Technical After-Sales Centre, which will
supply all information for correct use.
WARRANTY INTERVENTIONS
The request for information must be sent to the dealer.
The warranty intervention envisions the repair of the appliance
without any charge, as provided by the law in force.
LIABILITY
EXTRAFLAME S.p.A. does not grant any compensation for direct or
indirect damage caused or depending on the product.
LAW COURT
The Vicenza Law Court is elected as the competent court for any
disputes.
49