Troubleshooting
PROBLEM
Items not properly dried/
moisture is present on the
dishwasher interior after the
dry cycle
Dishware is chipped
Sanitized light does not
illuminate at the end of the
cycle (select models)
*Brand names are trademarks of the respective manufacturer.
SOLUTION
• Be sure Heated Dry is selected.
• Water droplets may form on the inner door as part of the drying process.
• Use a rinse aid separate from the detergent like Jet Dry* or Cascade Rinse Aid*
regularly to improve drying. Turn the rinse aid selector toward the MAX setting.
• Check water temperature. Incoming water should be 120° F (49° C).
• Select Sanitize.
• Increase detergent amount to match water hardness (pg. 5).
• Load properly. (pgs. 3-4)
• Plastic and items with non-stick surfaces are difficult to dry because they have a
porous surface which tends to collect water droplets. Towel drying may be necessary.
• Glasses and cups with concave bottoms hold water and require towel drying. Locate
these items on the more slanted side of the rack for improved results.
• Load dishes according to instructions so they do not strike each other (pgs. 3-4).
• Washing fine antique china/crystal in the dishwasher is not recommended.
• Do not load glasses over the tines.
• Do not overload.
• Sanitize was not selected.
• Sanitization can only be achieved with the Heavy Wash, Normal Wash or Light Wash
cycles.
• Sanitization may not be achieved if there is an interruption of the cycle, power failure
or if incoming water temperature is below 120° F (49° C).
12