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Section 7. Troubleshooting
The following table lists some of the more common symptoms, causes and solutions encountered when using the cleaner.
The unit employs flashing lights during Cycle I and II to indicate different issues on the control unit and on the cleaner.
These indications are not necessarily major issues. To turn off the flashing light, press the power button. Then start a new
cycle: If the flashing lights persist after completing troubleshooting, please contact your retailer. DO NOT open the
control unit.
Symptom
The flashing indicator
lights appear just after
start (pressing the Power
or Cycle button to start the
cleaner) (< 20 seconds).
The flashing lights appear
during the cycle.
The cleaner does not stay
firmly on the pool bottom.
The cleaner does not or no
longer climbs the pool sides.
On startup the cleaner does
not move.
The Cycle I and II program
indicators flash alternately.
Cause
Ensure the floating cable is properly
plugged into the control unit.
Ensure the cleaner is well submerged
and free of trapped air.
Cleaner needs to be reset and start
new cycle.
Propeller does not turn. The filter
canister needs to be emptied.
Wheels do not turn.
Light flashes if the cleaner sucks
air for 60 seconds or more. May be
caused at beach entry if cleaner does
not reverse correctly.
There is air in the appliance casing.
The filter canister is full or dirty.
Sides of pool are slippery or slimy.
Although the water seems clear,
microscopic algae, invisible to the
human eye, are present in the pool.
As a result the pool sides become
slippery and prevent the cleaner from
climbing. Check tires for wear and
replace as necessary.
Not supplied with electricity.
Unit is turned ON.
Your cleaner has encountered
a problem or an issue during its
operation.
Solution
Unplug the floating cable from the control unit and
plug it in again.
Submerge the cleaner following the procedure in
Section 4.1, "Submerging the Cleaner".
Press the power button OFF and then Cycle I or II
Program buttons to start new cycle.
Please contact your local service representative.
Please contact your local service representative.
Resubmerge the cleaner following the procedure in
Section 4.1, "Submerging the Cleaner".
Submerge the cleaner following the procedure in
Section 4.1, "Submerging the Cleaner".
Clean the filter canister following the procedure
Section 5.1, "Cleaning the Filter Canister".
Do a shock chlorination treatment and slightly
reduce the pH. DO NOT leave the cleaner in the
pool during this treatment.
The outlet, the control unit is connected to, is not
supplying electrical power. Check that the outlet
to which the control unit is connected is receiving
electricity.
Check that you have started one (1) of the two
(2) programs and check that the indicator for the
selected program is lit. If the problem persists,
contact your local service representative.
Disconnect the control unit and wait 20 seconds
before reconnecting the control unit. Check that the
floating cable is correctly connected to the control
unit. Check that no debris impedes the rotation of
the brushes and/or the propeller. Empty the filter
canister and clean the filter. Start a new cleaning
program. If the problem continues contact your
local service representative.