PROBLEM
COOKTOP BURNERS
The burner flames are
uneven, very large,
yellow or yellow-tipped
or sooty.
The ignitor keeps
clicking (continuous
spark) even when a
burner has lit.
GRIDDLE
The surface is
discolored in patches.
There is a power failure
– can I still use the
griddle?
GRILL
Flare-ups during grilling. Fatty cuts of meat.
There is a power failure
– can I still use the grill?
22
TROUBLESHOOTING
POSSIBLE CAUSES
Technical fault: the gas is the
wrong type or hasn't been
adjusted properly.
Dirty or wet ignitor(s).
Oils cook onto the surface with
repeated use.
Power outage in your home or
neighborhood.
Grill grate is not positioned
correctly; grease runs down
into
the radiant tray rather than the
grease drip-pan.
Power outage in your home or
neighborhood.
WHAT TO DO
Do not use your cooktop
burners. Contact your
Authorized Service Center or
Customer Care.
Clean the ignitor(s). See
'Care and cleaning' for
instructions.
This is normal and doesn't
affect cooking performance.
The griddle cannot be used
until power is restored.
Minor flare-ups are normal.
To minimize them, trim
excess fat off meat before
grilling.
Turn the grill off, wait for
it to cool, then position it
correctly. See 'Using the
grill' for instructions and
illustrations.
The grill cannot be used until
power is restored.