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Maintenance
6.1 Surface disinfectant solutions
The ProMix™2 external surface withstands wiping with surface disinfectants such as
Glutaraldehyde, Chlorhexidine gluconate, or 70% Isopropyl alcohol. Always make sure
to disconnect the power supply before applying the disinfectant. Spray the disinfectant
agent onto a piece of cloth and wipe over the external surface.
6.2 General maintenance
1. Mixing arms: fork replacement may be necessary over time. If the arms have be-
come stretched, replace forks. (Contact an authorized service personnel for re-
placement/installation)
2. Power cord: ensure the power cord is in good repair and is always fully extended
during use.
6.3 Trouble shooting
1. Loud noise heard when mixing begins: remove transit screw.
2. Capsules are not secure: if the arms have become stretched, replace forks. (Con-
tact an authorized service personnel for replacement/installation)
3. Electrical or mechanical malfunction: Call your authorized service personnel.
Replacement of internal fuse: Use only 5 x 20 mm, 0.5 A SLOW BLOW / 250 V (PCB).
7 Warranty terms
7.1 Warranty period
SDI Ltd., the Manufacturer, extends a five (5) year warranty against defects in materials
or workmanship to the original purchaser of this product.
The Manufacturer agrees to correct any defects which develop within the warranty pe-
riod, either by repair or replacement, at its option. This warranty is valid providing fac-
tory inspection indicates that any such defect developed during normal and proper use
subject to the conditions below.
7.2 Warranty conditions – please read carefully
• Claims for damage in shipment should be filed promptly with the transportation
company.
• All shipments claimed defective can only be returned to the Manufacturer with the
written consent of the Manufacturer. All returned products must be accompanied by
a full description of discrepancy or malfunction.
• Only SDI authorized service personnel are allowed to carry out repairs to the unit.
The Manufacturer shall be released from all obligations under this warranty if re-
pairs or modifications are made by persons other than the Manufacturer's own or
authorized service personnel.
• Use only SDI parts exclusively to replace defective components. The product war-
ranty does not cover any damage resulting from the use of third-party replacements
parts.
• The Manufacturer shall be released from all obligations under this warranty in the
event of improper installation; damage due to casualty; or obvious misuse including
but not limited to damage from liquids.
• The Manufacturer shall in no event be liable for any consequential damages arising
from the misuse of the product.
• Only the above stated warranty shall be applicable, and all other warranties, ex-
pressed or implied, are hereby excluded.
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