Before You Call For Service - KENMORE ELITE 970-6600 Guide D'utilisation Et D'entretien

Before You Call
• Solutions to Common Problems
Before you call for service, review this list. It may save you time and expense. The list includes common occurrences
that are not the result of defective workmanship or materials in this appliance.
OCCURRENCE
Range is not level.
Cannot move appliance easily. Appliance
must be accessible for service.
Oven control beeps and displays any F or
E11-E77 code error.
Surface element too hot or not hot enough.
Surface element does not heat.
Surface elements do not glow when on
Entire appliance does not operate
Oven control displays
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POSSIBLE CAUSE/SOLUTION
Poor installation. Place oven rack in center of oven. Place a level on the oven rack. Adjust
leveling legs at base of range until the oven rack is level.
Be sure floor is level and is strong and stable enough to adequately support range.
If floor is sagging or sloping, contact a carpenter to correct the situation.
Kitchen cabinet alignment may make range appear unlevel. Be sure cabinets are square
and have sufficient room for range clearance.
Cabinets not square or do not provide adequate space. Contact builder or installer to
make appliance accessible.
Carpet interferes with range. Provide sufficient space so range can be lifted over carpet.
Electronic controls have detected a fault condition. Press the STOP key pad to clear the
display and stop beeping. Turn appliance off and back on again. Try selected feature
again. If fault recurs, record fault number. Press the STOP key pad and call 1-800-4-MY-
HOME ® for assistance (See back cover).
Incorrect control setting. Make sure the correct control is ON for the cooking zone.
Make sure to use correct cookware type for Induction cooking. Look for cookware
specifically identified by the manufacturer for use with Induction cooktops. If you're not
sure, use a magnet to test whether the cookware type will work. If a magnet sticks to the
bottom of the cookware, the material type is correct for Induction cooking. It is
recommended to always use heavier HIGH quality stainless steel cookware on your
Induction Cooktop surface.
Lightweight or warped pans used. Use only flat, evenly balanced, medium or heavyweight
cookware. Flat pans heat better than warped pans. Cookware materials and weight of
the material affect heating. Heavy and medium weight pans heat evenly. Because light
weight pans heat unevenly, foods may burn easily.
The induction cooking zones will not glow when they are on as cooking zone do.
Induction cooking uses electromagnetic energy to induce heat directly to the
cookware.
No power to the appliance. Check steps under "Entire Appliance Does Not Operate" in
this Before You Call checklist.
Incorrect control setting. Make sure the correct control is set for the surface element to
be used.
Make sure cord/plug is plugged correctly into outlet. Check household circuit breakers.
Service wiring is not complete. Call 1-800-4-MY-HOME ® for assistance (See back
cover).
Power outage. Check house lights to be sure. Call your local electric company for service.
The
icon
the ESEC has a "Lockout" condition. This condition is normal when using the
cooktop lockout or Self-Clean features. Wait for the Self-Clean cycle to completely
finish or if using the Cooktop Lockout feature, touch the CLOCK key pad for 3
seconds to unlock the cooktop.
will display in the oven control in the digital display windows indicating that
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