Troubleshooting; Corrective Action - Dyna-Glo DGA550SSN Mode D'emploi

TROUBLESHOOTING

If you have any questions regarding the product, please call customer service at 1-877-447-4768,
8:30 a.m. – 4:30 p.m., CST, Monday – Friday.
PROBLEM
The burner will not
light using the ignitor
procedure (weak or no
spark being generated).
Low heat.
Excessive
flare ups.
The burner will not
light with a match.
POSSIBLE CAUSE
1. The igniter electrode may
be covered with grease or
residue.
2. The igniter electrode may
have a loose or disconnected
wire.
3. Cracked or broken ignition
electrode.
4. Dead battery or faulty battery
connection.
1. Insufficient gas pressure to
the unit.
1. Grease and/or residue build-
up on heat tents or in firebox.
2. Excessive dripping of fat or
marinade from food.
3. Cooking temperature too high.
1. Match not reaching burners
(when holding match
with hand).
2. Gas supply shut off.
3. Poor connection between gas
hose plug fitting and sleeve
coupling.
4. Burner inlet blocked.

CORRECTIVE ACTION

1. Clean the ignitor electrode.
2. Check the connection and reconnect
any loose or disconnected wires.
3. Replace ignition electrode (see
Replacement Parts List).
4. Perform any of the following:
a. Replace battery.
b. Check to see if battery is inserted
correctly.
c. Check for any corrosion around
battery terminals.
d. Check wire.
1. Call a qualified service agency to
check the gas supply pressure and
correct the pressure.
1. Clean the grill components.
2. Trim the fat from meat and use
non-oil based marinades.
3. Lower temperature accordingly.
1. Use match holder found in cabinet
door.
2. Check that the manual gas supply
shutoff valve is open.
3. Turn off the grill knobs, close the gas
supply shutoff valve and check the
connection between the plug and
sleeve coupling. Disconnect and
reconnect, if necessary.
4. Clean the burner inlet (venturi) and
burner as described by the Care and
Maintenance section in the manual.
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