Warranty claim procedure
To ensure quick processing of your case, please observe the following instructions:
■
Please have the till receipt and the item number (e.g. IAN 12345) available as
proof of purchase.
■
You will find the item number on the type plate on the product, an engraving on
the product, on the front page of the operating instructions (below left) or on the
sticker on the rear or bottom of the product.
■
If functional or other defects occur, please contact the service department listed
either by telephone or by e-mail.
■
You can return a defective product to us free of charge to the service address
that will be provided to you. Ensure that you enclose the proof of purchase (till
receipt) and information about what the defect is and when it occurred.
You can download these instructions along with many other manuals,
product videos and installation software at www.lidl-service.com.
This QR code will take you directly to the Lidl service page
(www.lidl-service.com) where you can open your operating instructions
by entering the item number (IAN) 123456.
Service
Service Great Britain
Tel.: 0800 404 7657
E-Mail: kompernass@lidl.co.uk
Service Ireland
Tel.: 1890 930 034
(0,08 EUR/Min., (peak))
(0,06 EUR/Min., (off peak))
E-Mail: kompernass@lidl.ie
IAN 339189_1910
Importer
Please note that the following address is not the service address. Please use the
service address provided in the operating instructions.
KOMPERNASS HANDELS GMBH
BURGSTRASSE 21
44867 BOCHUM
GERMANY
www.kompernass.com
EKWC 5 A2
GB │ IE
│
19
■