Please read this Troubleshooting Guide.
PROBLEM
Water and steam spits
forcefully from spout without
turning on the faucet
No warm water
Water is too hot
or not warm enough
Water comes out of the vent
instead of spout
Water is dripping from
the spout/vent
intermittently
Water is dripping
from the spout/vent constantly
Divided stream
Water discoloration/rusty
appearance
If you are still experiencing trouble call 1-800-845-8345.
Troubleshooting Guide
POSSIBLE CAUSE
• Water is boiling in storage tank.
May be normal during initial setup.
• The unit is unplugged.
• The electric outlet is inoperative.
• Thermostat is not adjusted to
your needs.
• Outlet tube is blocked.
• The expansion chamber isn't
draining properly due to low water
pressure.
• The spout is blocked.
• Debris in the water line may be
in the faucet valve seat causing a
slow water leak.
• Debris in the end piece.
• Corrosion of unit.
• Lift faucet lever to release some water from
the tank.
• Adjust water temperature down using dial on tank
front. Remember that at higher altitudes, water boils
at lower temperatures.
• Make sure the unit is connected to a GFCI outlet.
• Make sure the circuit breaker or fuses are
functioning properly.
• Check that the outlet is not switched off.
• Adjust the thermostat slowly, then lift faucet handle
for 20 seconds to bring in fresh water to be heated
at the new setting. Allow 5-7 minutes for water to
reach new temperature.
• Check that outlet tube is not kinked, twisted or
pinched.
• Unscrew spout end piece and clean out any debris.
• Unplug the unit. If the dripping doesn't stop after a
few minutes, check the supply valve to ensure that
it is fully open and there are no obstructions in the
water line reducing the pressure below 30 psi (i.e., a
poorly mounted saddle valve, a clogged water filter,
or a partially opened shut-off valve).
• Unscrew spout end piece and clean out any debris.
• Unscrew spout end piece and clean out any debris.
• Lift faucet lever 7-10 times to flush faucet and lines.
• Unscrew spout end piece and clean out any debris.
• Unplug and drain unit as described in the Seasonal
Storage/Drainage Section on page 10 of this manual.
If the water discoloration remains after draining and
refilling unit, discontinue use and contact an
authorized InSinkErator service agent.
11
SOLUTION