Eton Soulra XL Mode D'emploi page 12

SERVICE FOR YOUR PRODUCT
To obtain service for your product, we recommend first contacting an Etón service
representative at 800-872-2228 US, 800-637-1648 Canada or (650) 903-3866
for problem determination and trouble-shooting. If further service is required, the
technical staff will instruct how to proceed based on whether the radio is still under
warranty or needs non-warranty service.
WARRANTY – If your product is still in warranty and the Etón service representative
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determines that warranty service is needed, a return authorization will be issued and
instructions for shipment to an authorized warranty repair facility. Do not ship your
radio back without obtaining the return authorization number.
NON-WARRANTY – If your product is no longer under warranty and requires service our
technical staff will refer you to the nearest repair facility that will be able to best handle
the repair. For service outside of North America, please refer to the distributor information
included at time of purchase/receipt.