TROUBLESHOOTING
Problem
Unit does not come on
Power indicator light stays red and does
not turn green
Humidifier is not putting out enough
vapor.
Strange smell coming from unit
Water is leaking from unit
White dust appears on surfaces near
humidifier.
Solution
Check that unit is plugged in and
•
outlet has power.
Check that unit is turned on.
•
Check that unit has water. Refill
•
tank
Verify tank cap is secured tightly
•
and water tank is positioned
correctly on base.
Insufficient water in tank. Refill
•
tank.
Ensure unit is on level surface, not
•
inclined.
Check that water tank is installed
•
onto base correctly.
Check that knob is set at correct
•
level.
Make sure oscillator is not
•
damaged.
The humidifier may be growing
•
bacteria. Clean unit according to
maintenance instructions.
Oscillator may be dirty. Unplug
•
unit and clean oscillator as
described on page 7.
The demineralization cartridge is
•
not installed correctly onto the
water cap.
•
The water cap is not securely
tightened.
The water tank is not situated
•
correctly on the base
The unit has been moved or
•
jostled allowing water to spill.
Replace demineralization
•
cartridge. If continues, change to
filtered or distilled water.
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