TOTO® U.S.A., INC. LIMITED LIFETIME WARRANTY
1.TOTO® warrants its residential faucets and bathroom accessories ("Product") to be free from
defects in materials and workmanship during normal use when properly installed and serviced,
for the lifetime of the Product from date of purchase. This limited warranty is extended only to
the ORIGINAL PURCHASER of the Product and is not transferable to any third party, including
but not limited to any subsequent purchaser or owner of the Product. This warranty applies only
to TOTO® Product purchased and installed in North, Central and South America.
2.TOTO®'s obligations under this warranty are limited to repair, replacement or other appropriate
adjustment, at TOTO®'s option, of the Product or parts found to be defective in normal use,
provided that such Product was properly installed, used and serviced in accordance with
instructions. TOTO® reserves the right to make such inspections as may be necessary in order
to determine the cause of the defect. TOTO® will not charge for labor or parts in connection with
warranty repairs or replacements. TOTO® is not responsible for the cost of removal, return
and/or reinstallation of the Product.
3.This warranty does not apply to the following items:
a. Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder,
electrical storm, etc.
b. Damage or loss resulting from any accident, unreasonable use, misuse, abuse, negligence,
or improper care, cleaning, or maintenance of the Product, including the use of an abrasive
cleaning agent or the use of any other cleaning product in a manner inconsistent with the
Product instructions.
c. Damage or loss resulting from sediments or foreign matter contained in a water system.
d. Damage or loss resulting from improper installation or from installation of the Product in a
harsh and/or hazardous environment, or improper removal, repair or modification of the
Product.
e. Damage or loss resulting from electrical surges or lightning strikes or other acts which are not
the fault of TOTO® or which the Product is not specified to tolerate.
f. Damage or loss resulting from normal and customary wear and tear, such as gloss reduction,
scratching or fading over time due to use, cleaning practices or water or atmospheric
conditions.
4.If the Product is used commercially or is installed outside of North, Central or South America,
TOTO® warrants the Product to be free from defects in materials and workmanship during
normal use for one (1) year from the date of installation of the Product, and all other terms of this
warranty shall be applicable except the duration of the warranty.
5.THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER
RIGHTS WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.
6.To obtain warranty repair service under this warranty, you must take the Product or deliver it
prepaid to a TOTO® service facility together with proof of purchase (original sales receipt) and a
letter stating the problem, or contact a TOTO® distributor or products service contractor, or write
directly to TOTO® U.S.A., INC., 1155 Southern Road, Morrow, GA 30260 (888) 295 8134. If,
because of the size of the Product or nature of the defect, the Product cannot be returned to
TOTO®, receipt by TOTO® of written notice of the defect together with proof of purchase
(original sales receipt) shall constitute delivery. In such case, TOTO® may choose to repair the
Product at the purchaser's location or pay to transport the Product to a service facility.
THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY TOTO®. REPAIR,
REPLACEMENT OR OTHER APPROPRIATE ADJUSTMENT AS PROVIDED UNDER THIS
WARRANTY SHALL BE THE EXCLUSIVE REMEDY AVAILABLE TO THE ORIGINAL
PURCHASER. TOTO® SHALL NOT BE RESPONSIBLE FOR LOSS OF THE PRODUCT OR
FOR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR EXPENSES
INCURRED BY THE ORIGINAL PURCHASER, OR FOR LABOR OR OTHER COSTS DUE TO
INSTALLATION OR REMOVAL, OR COSTS OF REPAIRS BY OTHERS, OR FOR ANY OTHER
EXPENSE NOT SPECIFICALLY STATED ABOVE. IN NO EVENT WILL TOTO®'S RESPONSI-
BILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT. EXCEPT TO THE EXTENT
PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT OF
MERCHANTABILITY OR FITNESS FOR USE OR FOR A PARTICULAR PURPOSE, ARE
EXPRESSLY DISCLAIMED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG
AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT
APPLY TO YOU.
WARRANTY
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