Chapter 16: Troubleshooting
Issue
The LCD is off.
I turned the Activation
Dial and pushed the
Power button, but the
Origami didn't open
or close.
My LCD says "ERROR"
on it.
Can I turn the stroller
completely off?
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Action
The stroller will automatically go into
power-saving mode after a few
minutes sitting still. Push it forward
or turn the Activation Dial slightly to
wake it up.
-The stroller's power will be
completely off when in Manual
Mode. See Chapter 13 for instructions
to return it to Power Mode.
-If the battery is very low, the stroller
will turn off, but will turn on when
pushed. Please charge the battery
using the included AC adaptor.
-On rare occasions, you may simply
need to turn the dial and press the
button twice. If that doesn't work:
-Put the stroller into Manual Mode,
then back to Power Mode (see
Chap. 13) to reset the system.
-If this problem continues, please
contact customer service.
Discontinue use and contact
customer service. There will be some
numbers in the trip and lifetime
odometers - please have these
available when calling.
Putting the stroller in Manual Mode
will turn off all power to the system.
Chapter 16: Troubleshooting
Issue
Action
The stroller looks
The stroller is not fully latched. Please
open, but the
close and open it again.
unlocked icon
If this problem continues, discontinue
is showing.
use and contact customer service.
When I tried to close
For safety, the Origami will stop
(or open) the stroller, it
folding automatically when it
stopped and backed
encounters an obstruction. Remove
up a little.
any obstructions to the stroller's
opening or closing and try again.
If this problem continues, discontinue
use and contact customer service.
When I'm walking, I
Please contact customer service.
don't see the battery
icon cycling.
I'm trying to switch the
Make sure you're turning the switch
stroller into Manual
clockwise. You may need to lift the
Mode and I can't turn
Manual Release Latch or push up
the switch.
slightly on the Central Bar in order
to engage the manual release. If
this problem continues, contact
customer service.
The LCD says Manual,
If the LCD is turned on, you've turned
but I've turned it back
the stroller back into automatic
to Power Mode. What
mode, when you open and close
do I do?
the stroller, it will clear from manual
mode. If this continues to occur,
please discontinue use of the stroller
and contact customer service.
English
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