Troubleshooting - Home Decorators Collection SF122-26 Guide D'utilisation Et D'entretien

Troubleshooting

Problem
The unit does not turn on.
The Main power switch lights up, but there is no flame effect.
There is a visible flame effect, but the heater does not blow warm air.
The heater does not work, but the Power and Heater switches are in
the "ON" position and thermostat is set to "HI".
The display unit on the control panel shows "88" and the function
indicator is quick flashing, indicating it is in alarm mode.
Remote control is not working.
Solution
Check that the unit is plugged into a standard 120V outlet.
Press the Power button on the control panel.
Open the top and back panels to check if the flame spindle has fallen
off from the spindle motor.
Confirm that the temperature setting exceeds the room temperature.
Turn on/off the Heater button several times to make sure it is in the
"ON" position.
Turn all switches to the "OFF" position and unplug the unit from the
wall outlet for 5 minutes. After 5 minutes plug the unit back into the
wall outlet, and operate as normal.
Unplug the unit from the wall outlet for 5 minutes. After 5 minutes plug
the unit back into the wall outlet, and operate as normal.
Change the remote batteries.
Operate remote transmitter at a slow measured pace. Press the
remote control buttons with an even motion and gentle pressure.
Repeatedly pressing buttons in rapid succession may cause the
transmitter to malfunction.
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Please contact 1-800-986-3460 for further assistance.
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