Troubleshooting; Safety Notices; Troubleshooting Table - CASO DESIGN SousVide Center SV500 Mode D'emploi Original

From time to time (once a month) or if a bag has burst, you should perform a cleaning run
of your machine. To this end, fill clean water up to above the MIN marker line and add a
mild detergent (no foam cleaner or acidic cleaning agents). Set the temperature to 40 C
(104°F) and run the unit for 20 minutes in the normal cooking cycle. Then drain the water
completely. If necessary, repeat the cycle to clean the device thoroughly.
Cleaning of the lid: You can take off the lid for easier cleaning. Wipe the lid with a damp
cloth and a bit of a mild detergent and dry it thoroughly after this.

22 Troubleshooting

The following table may help you narrow down and address minor malfunctions:

22.1 Safety notices

Danger
► Only qualified electricians, who have been trained by the manufacturer may carry out
any repairs on electrical equipment.
► Improperly performed repairs may result in personal injury or damage to the device.
22.2 Troubleshooting
The device does not work:
1. Check that the cable is properly plugged into the wall socket
2. Check cable for damage.
3. Verify that the wall socket works with another device.
4. Verify that key
1 second.

22.3 Troubleshooting table

The digital display is lit, but the device does not start the cooking program and displays an
error code instead:
Error Code Possible Causes
E001 1. Bin is empty
2. Water too low
3. Device is not positioned
correctly on the table
4. The system cannot
determine if there is water in
the bin
Error in electronics
caso SV500
is lit. If so, determine whether key has been pressed for more than
Solution
Fill clean water up to above the "MIN" level.
Fill clean water up to above the "MIN" level.
Place the device on a flat surface
Sprinkle a little salt into the water and mix this
well.
Please contact customer service
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