Fault Code - Altrad ATIKA ALE 500 N Notice Originale

Power off the device and disconnect the mains plug before each troubleshooting.
Fault
Motor does not start
Only little condensation or no water Room temperature or humidity of air out
Device shuts down in continuous
operation with drain hose
Water flows out of the device
Unusual noise or vibrations.

Please contact the manufacturer or the customer service if you cannot eliminate a fault although you have carried out all functional
tests.

Immediately put the device out of operation if it does not function properly.
Following fault codes can be indicated in the display 2 "Relative humidity of air":

Fault code

Fault
E3 Humidity sensor defective.
E4 Water collecting container full.
E5 Refrigeration circuit sensor defective.

Please contact the manufacturer or customer service of the fault codes E3 or E5 appear.
P o s s i b
P o s s i b
Possible cause
No power supply.
Mains cable defective.
Water collecting container full.
Humidity of the room air lower than the
set value.
of the working range.
Air filter contaminated.
Air supply or exhaust air outlet blocked.
a) Interior of the device heavily
contaminated.
b) Refrigerant circuit defective.
Doors and/or windows open.
a) Drain hose kinked or wound up.
b) Not enough descending gradient.
Water frozen in the hose.
Leakage of the water
container.
Device is placed on an uneven floor.
Screws, nuts or other parts loosened.
Fault code
l e f a u l t s
l e f a u l t s
Corrective action
Check fuses.
Have it checked (electrician).
Drain the water collecting container.
Check the set humidity value and set another value
if required.
a) Check the room temperature (5 °C to 35 °C).
Check the humidity of air (at least 30% RH).
b)
c) Check the set humidity value and set another
value if required.
Clean the
Maintenance").
Check. Place the device on another location of
required (adhere to the minimum distance to walls
(10 cm)).
Contact the manufacturer or customer service.
Close doors and/or windows.
Re-route the drain hose to allow the water to flow
out unhindered.
Take precautions to avoid water freezing.
collecting a) Check the water collecting container.
b) Replace the water collecting container.
Place the device on an even floor.
Tighten the parts.
If the parts cannot be tightened, are in the interior
of the device or the noise persists: Contact the
manufacturer or the responsible customer service
respectively
air filter (see "Cleaning and
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