Troubleshooting - Samsung SR20H9050U Mode D'emploi

Troubleshooting

Symptom
The vacuum cleaning
robot is not working at
all.
The vacuum cleaning
robot is stopped during
cleaning process.
Suction power is weak.
The vacuum cleaning
robot cannot find the
charger.
The vacuum cleaning
robot suddenly cleans
diagonally.
Point cleaning is not
working.
"Filter inspection
indicator" is on even
after the dustbin has
been emptied.
Vacuum cleaning robot
passes through the
Virtual guard.
The battery usage time
of the Virtual guard is
too short.
▶Check if the emergency switch is on.
▶Check if all the icons are displayed on display panel.
▶Check if the battery of the vacuum cleaning robot is depleted.
- When "Lo" is displayed, carry the vacuum cleaning robot to the charger to
charge it.
▶Replace the batteries (AAA type) when the remote controller is not working.
▶When "Lo" is displayed on the display panel, carry the vacuum cleaning robot to
the charger to charge it.
▶When the vacuum cleaning robot is stuck by the obstacles such as cord,
threshold etc, pick it up to remove it from the obstacle.
- If any fabrics or strings are caught in the drive wheel, turn off the emergency
switch and remove the fabrics or strings before using it again.
▶If the "Filter inspection indicator" is on, turn off the emergency switch and clean
the dustbin.
▶When there's too much dust in the dustbin, suction power may get weakened.
Turn off the emergency switch and empty the dustbin.
▶If the intake (on bottom of the vacuum cleaning robot) is blocked by foreign
matters, turn off the emergency switch and remove foreign matter from the
intake.
▶When noise suddenly increase, turn off the emergency switch and empty the
dustbin.
▶Check if there's power failure or whether the power plug is unplugged.
▶Remove any obstacles around the charger that may disturb the vacuum
cleaning robot from returning to the charger.
▶When there's foreign matters on the charge pins that affects charging, clean the
foreign matter.
▶Check if the charger is installed along the grain of wooden floors or tiles.
▶It may clean in diagonal direction for moving to another area in shortest route,
or it made contact with any obstacles in that angle, or if it was charged at the
charged at an angle, or grain of the wooden/tile floor is in that direction.
▶If you point the red light directly on the vacuum cleaning robot, it may not move
to desired direction.
- Point the red light on the floor within 50 cm around the vacuum cleaning robot.
✻ Do not use the point cleaning under direct sunlight, bright light or on dark floors.
▶Use the vacuum cleaning robot after turning off the emergency switch and then
turning it back on.
▶Empty the dustbin again and re-clean the filter thoroughly.
▶If the batteries are depleted, replace them. (2 type D (LR20) batteries)
▶If the lamp is off, check if the Virtual guard is turned off and turn it on.
▶Check if you're using manganese drycell batteries and replace the batteries with
new ones. (2 type D (LR20) batteries)
ENGLISH-25
Checklist