Troubleshooting - Impecca MPWH42 Manuel De L'utilisateur

TROUBLESHOOTING

If ou experience any of the following, please refer to the steps below to resolve these issues before y
contacting technical support.

The MP3 player does not respond or shuts down immediately after being turned on.

No sound is heard or volume is too low.

Unable to transfer music to and from the MP3 Player.
ISSUE
Unit will not turn on
or
Unit stops during play
No sound
Unable to upload mus
to the MP3 P layer
If you e xperience a ny issues that a
methods and solutions described above, please contact Impecca's technical support team:
Troubleshooting Solution
Battery needs to be recharged. Connect the USB cable to the MP3
player and plug into the USB port on your computer.
Adjust the volume by pressing the Vol + button on your MP3 player.
Note: Damaged or incomplete MP3 files may cause noise failure
during playback. Unsupported audio formats may 'play' bu
produce soun
the format is supported.
Check to make sure that the USB cable is properly connected to both
the MP3 Player and the US
ic
Try connecting to a different USB port on your compu
Check to see if the memory is full. If the MP3 Player is full, you will
need to delete files from your Player before you can upload new files.
re not listed above, or if you are unable to resolve your issue after
Email: service@impeccausa.com
Website: www.impeccausa.com
d. Check to be sure that the file is complete and that
B port.
- 11 -
t will not
ter.
trying the