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SERVICE AND GUARANTEE:
This device is guaranteed for 5 years from the date of purchase. Please keep the receipt as
proof of purchase. Our products are manufactured using the latest manufacturing techniques
and undergo rigorous quality control.
Service Centre
Please contact the service centre for any questions regarding the product or claims. Our trained
staff will be happy to help. The service hotline is listed below. If it is necessary to make a
guarantee claim (repair or exchange), our service staff will supply you with the return address.
Service hotline*: 0080063437000
Correction of defects and returns
We will repair any material or manufacturing defects free of charge during the guarantee period.
Excluded from the guarantee are faults due to damage caused by the user, or improper use due
to non-authorised third-party attempted repairs or similar. If it is necessary to repair or exchange
a product, our service centre employees will supply you with the return address.
In the case of returns, please note the following:
• Make sure that the article is carefully packaged. If possible use the original packaging.
• Fill in the returns form and include it with a copy of your receipt and the product you are
returning.
Returns form
Transaction no.**:
Product name:
Short description of defect:
Surname, first name:
Postcode / Town:
Street / House no.:
Telephone:
Date of purchase:
Signature:
*free call
**will be supplied to you by the service centre
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