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– Check power supply to the docking
station – the red LED must be
illuminated permanently during
operation; then press the OK
button (
13.)
– Return the robotic mower to the mowing
area, then press the OK button
Message:
4005 – Internal fault
see message 4004
Message:
4006 – Internal fault
see message 4004
Message:
4008 – Internal fault
see message 4004
Message:
4027 – STOP button pressed
Press OK to release
Possible cause:
– STOP button has been pressed
Remedy:
– Confirm message with OK

25. Troubleshooting

If necessary, contact a specialist
dealer; VIKING recommends VIKING
specialist dealers.
Fault:
The robotic mower operates at the wrong
times.
Possible cause:
– Date and time incorrectly set
0478 131 9937 B - EN
– Active times incorrectly set
– Machine has been operated by
unauthorised persons
Remedy:
– Set the time and date (
– Set the active times (
10.)
– Set the safety level to "Medium" or
"High" (
11.6)
Fault:
The robotic mower fails to operate during
an active time
Possible cause:
– Battery is charging
– Automatic mowing switched off
– Machine inactive
– Active time switched off
– Rain detected
– Weekly mowing duration has been
reached, no further mowing operations
required that week
– Message is active
– Control panel not correctly inserted
– Master docking station not connected to
power supply
– Outside allowed temperature range
– Power failure
Remedy:
– Allow the battery to finish charging
(
15.8)
– Switch on automatic mowing (
– Activate the machine (
11.5)
– Release the active time (
– Set the rain sensor (
11.6)
– No further action necessary, mowing
operations are automatically distributed
over the week – if necessary, start the
mowing operation with the "Mowing"
command (
11.5)
– Rectify the displayed fault and confirm
the message with OK (
– Insert the control panel (
– Check the power supply to the master
docking station (
– Allow the robotic mower to warm up or
cool down – standard temperature
range for operation of the robotic
11.6)
mower: +5°C to +55°C. Detailed
information is available from your
specialist dealer.
– Check the power supply. When the
robotic mower detects a wire signal
again after a periodic check, it resumes
the interrupted mowing operation.
This means that it can take several
minutes before mowing operation is
automatically resumed following the
power failure. The intervals between
the individual periodic checks become
larger, the longer the power failure
lasts.
Fault:
The robotic mower fails to mow after the
command "Start mowing" has been called
up
Possible cause:
– Insufficient battery charge
– Rain detected
– Control panel not correctly inserted
– Message is active
– The Home button on the master
docking station has been pressed –
10.)
Homecall is active
Remedy:
10.)
– Charge the battery (
– Set the rain sensor (
– Insert the control panel (
– Rectify the displayed fault and confirm
the message with OK (
– Press the Home button to switch off
Homecall or repeat command following
docking
11.10)
15.2)
9.5)
15.8)
11.6)
15.2)
11.10)
165

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