Preventative Maintenance; Service And Repair - Vollrath 924GGT Manuel D'utilisation

CLEANING
CAUTION
Burn Hazard
Hot surfaces and food can burn skin. Allow the hot surfaces to
cool before handling. Do not drop or spill water onto the
cooking surface as it can spray or splatter.
To maintain the appearance and increase the service life, clean your
equipment daily.
NOTICE: Do not clean the equipment with steel wool.
NOTICE: Do not use cleaning chemicals or soaps as these can be
absorbed by the surface and/or seep into the perimeter of
the griddle and affect the flavor of the food. If necessary,
use only clean water, oil, and/or a food grade degreaser
for the cleaning process.
NOTICE: To prevent corrosion, do not allow the griddle surface to
remain unseasoned or without a thin coating of
cooking oil.
Daily
1. While the griddle is still warm, use grill brush or grill brick to remove
burnt on food and grease.
2. Remove, empty and clean the drip tray.
3. Clean the exterior of the equipment.
TROUBLESHOOTING
Problem
Smell gas.
Burner does not light.
Cooking surface smokes
excessively.
Cooking surface is too hot.
Uneven cooking surface top
heating.
Burner not operating properly.

SERVICE AND REPAIR

Serviceable parts are available on Vollrath.com.
To avoid serious injury or damage, never attempt to repair the unit
yourself. Either contact a qualified service agent for the repair or
contact Vollrath Technical Services for instructions. The appropriate
phone number is listed at the bottom of the page.
When contacting Vollrath Technical Services, please be ready with the
item number, model number (if applicable), serial number, and proof of
purchase showing the date the unit was purchased.
www.vollrath.com
Might be Caused By Course of Action
Unknown cause. Turn off the main supply valve, vent the area, call a qualified service agent.
Pilot burner not lit. Wait 5 minutes to allow gas to dissipate, then light the pilot burner.
Cooking surface not
Allow the cooking surface to cool down and clean while still warm; then season the top.
cleaned.
Insufficient ventilation. Ensure a minimum of 6" of space is allowed on all sides of the equipment.
Insufficient ventilation. Ensure a minimum of 6" of space is allowed on all sides of the equipment.
Orifice contaminated. Contact an authorized service agent to service the burner.
The Vollrath Company, L.L.C.
1236 North 18th Street
Sheboygan, WI 53081-3201 U.S.A.
Main Tel: 800.624.2051 or 920.457.4851
Main Fax: 800.752.5620 or 920.459.6573
Customer Service: 800.628.0830
Canada Customer Service: 800.695.8560
4. Turn off the griddle and allow it to cool.
5. Apply a thin coating of cooking oil to prevent corrosion.
Weekly
1. Perform the daily cleaning process. Do not apply oil to the griddle.
2. Allow the griddle to cool completely.
3. Thoroughly clean the griddle plate with a food-grade degreaser.
4. Season the griddle. See Season the Griddle Surface under the
BEFORE FIRST USE section.

PREVENTATIVE MAINTENANCE

WARNING
Fire, Injury, Death Hazard
Contact a qualified technician or service agent for any
adjustments, maintenance or repairs. This appliance is not
user serviceable.
A qualified service company should check the unit for safe and efficient
operation on an annual basis. Contact the factory representative or local
service company to perform maintenance and repairs.
WARRANTY STATEMENT FOR THE VOLLRATH CO.
This warranty does not apply to products purchased for personal,
family or household use, and The Vollrath Company LLC does not offer
a written warranty to purchasers for such uses.
The Vollrath Company LLC warrants the products it manufactures or
distributes against defects in materials and workmanship as specifically
described in our full warranty statement. In all cases, the warranty runs
from the date of the end user's original purchase date found on the
receipt. Any damages from improper use, abuse, modification or
damage resulting from improper packaging during return shipment for
warranty repair will not be covered under warranty.
For complete warranty information, product registration and new
product announcement, visit www.vollrath.com.
Technical Services
techservicereps@vollrathco.com
Induction Products: 800.825.6036
Countertop Warming Products: 800.354.1970
All Other Products: 800.628.0832
©
2018 The Vollrath Company L.L.C. Part No. 2350070-1 ml 6/28/18