10. Cleaning and maintaining the device
10.1 Cleaning
Warning! To avoid the risk of
electric shock, injury or damage:
– Always disconnect the camera
supply cable from the power
socket
device.
– Never immerse the individual
parts in water.
11. Faults and how to remedy them
Fault
Camera is not
displaying an
image and not
producing any
sound
Image is flickering Lighting in monitored room is
Image is in black
and white
before
cleaning
Cause
Camera is not connected
Powerline adapter is not correctly
connected
Camera is not registered to the
smartphone (tablet)
No reaction from camera software Separate camera from network, wait
Password is incorrect
Camera encryption is faulty
Smartphone software has crashed Turn the smartphone off and then on again.
WiFi/WLAN connection not
working
Mobile phone data transmission
not working
Camera and Powerline adapter are
not connected to the same current
phase
unfavourable
Light is too weak and the infrared
function has switched on
automatically.
Caution! Under no circumstances use
abrasive, corrosive or scratching cleaning
agents, as these could damage the device.
1. If necessary, wipe the individual parts
with a damp cloth.
2. Only use the baby phone again when all
the
the parts have fully dried out.
3. Carefully clean the camera lens when
necessary with a soft cloth, e.g. tissue for
cleaning spectacles.
"5.1 Connecting the camera" on page 25
"5.2 Connecting the WLAN router" on
page 25
"5.3 Preparing the smartphone/tablet" on
page 26
10 seconds and connect again
"Password:" on page 29
Reset encryption (see "8.3 Resetting the
encryption" on page 33).
Reestablish connection to camera (see
"6.1 Starting the app and viewing the live
image" on page 27)
Set up WiFi/WLAN connection (see
Instructions for Use included with your
smartphone/tablet).
Set up mobile phone data transmission (see
Instructions for Use included with your
smartphone/tablet).
An electrician may need to reconnect the
plug sockets used to the same current
phase (this may only be carried out by an
expert).
Increase or reduce the lighting
The infrared function is always in black and
white. To return to colour, the room will need
to be made brighter (see "Infrared
operation" on page 25).
34
Remedy