Eccotemp CEL10 Manuel D'utilisation Et D'entretien page 12

DO NOT RETURN TO STORE
Please contact us via the technical support information on page 14 if you
have any problems.
Troubleshooting
Portable tankless water heater will not start – there are no audible clicks at startup:
a. The first thing to check is to ensure that the incoming water on the "right" side of the portable
tankless water heater. If the incoming and outgoing are reversed, the portable tankless water heater
will not work. The incoming is on the far right and the outgoing is in the middle.
b. Check to make sure you have fresh batteries and they are installed in the correct position.
c. Number one reason that the portable tankless water heater does not ignite is that there is not
enough water pressure. You need a minimum of 10 PSI / 0.7 bar, sustained. Municipal water should
supply enough water pressure. Most 12/18/120/240 pumps well as long as they are capable of
delivering pressure of 10 PSI / 0.7 bar or greater.
ADJUSTMENT: Looking up at the bottom of the portable tankless water heater, you will see two "slits"
in the case where the front and back come together. Locate the water regulator where you will see
two Phillips head screws. Take the screw that is furthest on the right (larger screw) in about a ¼ or
½ turn. This will enable the portable tankless water heater to operate on a lower water pressure by
restricting flow.
NOTE: Before attempting to remove the cover, call technical support at the number on page 11.
d. A wire has become disconnected inside the portable tankless water heater during shipping. Make
sure the gas is OFF. The front cover is held by six screws, four on top, two on bottom. The knobs pull
off. All the wiring is done with push together plastic connectors. They are all visible without further
dismantling of the portable tankless water heater. It should be obvious when a wire has become
disconnected.
e. It is possible that some debris or epoxy might have entered the water regulator. Check to see if the
filter screen on the water inlet is clear of debris. You can also reverse the hookup by taking your water
source and hooking it up to the water outlet side and back flushing the system.
f. Propane gas cylinders sometimes are contaminated with air, especially new tanks upon their first
filling. Cycle the portable tankless water heater turning off and on your output flow or similar. Does
not include a shower head.
Should a portable tankless water heater fail to light or stay lit after 10 cycles, please visit our helpdesk
located at gb.eccotemp.com for additional troubleshooting steps.
Portable tankless water heaters starts, then shuts off:
a. If the Rain cap is blocked, or not long enough, the portable tankless water heater will shut off after
a few minutes.
b. The portable tankless water heater requires a minimum of about 0.75 gallons per minute (2 liters)
and a minimum of about 20 PSI / 1.4 bar. Note: water pressure is at the lower end of operating
parameters. You will need a sustained water pressure of approximately 40-60 PSI / 2.7-4.1 bar for
adequate use if you are using a 12/18/120/240 volt pump. See ADJUSTMENT in previous section
above.
PLEASE NOTE: THIS MODEL IS NOT RECOMMENDED NOR HAS IT BEEN TESTED FOR ANY PERMANENT INSTALLATIONS.
THIS MODEL IS PART OF OUR PORTABLE SERIES AND NEEDS TO BE TAKEN DOWN AND STORED IN A WARM DRY PLACE
THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE.
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