English
18
Problem
The appliance functions
properly, but the lamp
does not work anymore.
The appliance does not
respond when I try to
set different functions.
The lamp does not go
on when the alarm goes
off.
The lamp does not go
on right away when I
switch it on.
I do not hear the alarm
sound when the alarm
goes off.
The FM radio* does not
work.
The FM radio* produces
a crackling sound.
The alarm went off
yesterday, but it did not
go off today.
Solution
The appliance uses durable LED technology. The lamp should last a long
time. However, if the lamp stops working, go to www.philips.com/support
or contact the consumer care center.
If you want to go back to factory settings, press the reset button on the
back of the appliance (see 'General description'). If you press the reset
button, the setup wizard needs to be set again.
Perhaps you set a light intensity level that is too low. Increase the light
intensity level in your wake-up profile (see 'Light intensity of the wake-up
profile').
Perhaps you turned off the alarm function. The alarm icon is visible on the
display when the alarm function is active (see 'Set wake-up profile').
It may take between 1 to 5 seconds for the lamp to switch on, depending on
the set light intensity level.
Perhaps you set a sound level that is too low. To set a higher sound level,
increase the volume level of the wake-up sound in your wake-up profile
(see 'Setting wake-up profiles').
When you have set an alarm, you will first see the light of the wake up curve.
The alarm sound only starts playing when the set alarm time is reached. You
can change the duration of the wake up light curve (see 'Duration of the
wake-up profile').
Perhaps you turned off the alarm function. The alarm icon is visible on the
display when the alarm function is active.
If you selected the FM radio* as the alarm sound, turn on the FM radio*
after you turn off the alarm to check if the FM radio* works.
Check if your FM radio* is correctly tuned to a radio station. If necessary,
adjust the frequency. If it does not work, call 1-866-832-4361 for assistance.
Perhaps you set the volume too low. Increase the volume level.
Check if your FM radio* is correctly tuned to a radio station. If necessary,
adjust the frequency.
Change the position of the antenna by moving it around. Make sure you
have unwound the antenna completely.
Contact the consumer care center in your country.
Perhaps the broadcast signal is weak. Adjust the frequency and/or change
the position of the antenna by moving it around. Make sure you have
unwound the antenna completely.
Perhaps you turned off the alarm function. The alarm icon is visible on the
display when the alarm function is active.