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in order to ensure that it meets his/her expectations. The registration of the product on the MyBianchi
portal under "Register your Bianchi" and the subsequent issue of a document certifying the registration
is equivalent to the confirmation by the Purchaser that the above-mentioned verification of conformity
together with the Bianchi Dealer has been carried out and that the Product is delivered in perfect con-
dition and ready for use, equipped with the relevant operating and maintenance manual(s).
5. The Product is used in accordance with the intended use as stated in the operating and mainte-
nance manual.
6. In the event of the Buyer' s sale of the Product to third parties, in addition to the above documents, the
Buyer hands down a copy of the contract attesting the transfer to another party.
Where all of the above conditions are met, the Manufacturer' s Conventional Warranty will be provided in the
following manner and within the following Limits:
1. The Bianchi frame is guaranteed to be free from original defects of conformity for a period of 5 years
(60 months) from the date of delivery, i.e. three years longer than the period provided for in Directive
99/44 EC (*), all other bicycle components are guaranteed to be free from original defects of conformity
for a period of 2 years (24 months) from the date of delivery, as provided for in Directive 99/44 EC (*).
2. Services under this Conventional Warranty shall be carried out exclusively by the Bianchi Dealer
from which the Buyer has bought the Product.
For this purpose, the Buyer must contact only the Seller (physical or on-line) from which the purchase
was made.
3. Due to the inherent performance degradation to which they are subject, E Bike batteries are gua-
ranteed for 1 year.
(*) In some countries of the European Community the warranty period may be longer than the above: in this case, any
longer period required by the law of the place where the vehicle was purchased applies.
5.1 WHAT TO DO IF A WARRANTY SERVICE IS REQUIRED
In the event that, during the warranty period, the Product requires repair work due to an original defect, the
Buyer shall immediately contact the Bianchi Reseller where the Product was purchased, describing the
problem and having it examined, providing the warranty booklet, the proof of purchase, and a proof of the
Guarantee Certificate.
The warranty service can be performed only by the Dealer from whom the Product was purchased. In
the case of purchase from on-line Dealer, if the latter is unable to provide the warranty service, the on-line
Dealer will collect the bicycle and send it to Bianchi for the repair, as well as take care of the return to the
final customer.
In the event of a request for repair in relation to which the warranty is not applicable, Bianchi reserves the
right to charge the Purchaser the service cost.
In the event that the Purchaser contacts a Bianchi Dealer other than the one from which he purchased
the Product, such Reseller may not provide the warranty service. In the event that the Bianchi Dealer
other than the one from whom the Product was purchased agrees to provide the service, such Dealer
may charge the Buyer additional costs not covered by the Bianchi Warranty, which will remain entirely
at the Buyer' s expense.
The warranty applies to the first purchase of the pedal-assist bicycle. A proof of purchase and a proof
of the warranty certificate (in paper form or via e-mail) must be submitted to ensure the effectiveness
of the guarantee action. If the bicycle is subject to a change of ownership, it is necessary to submit, in
addition to the above documents, a copy of the contract signed by private individuals that establishes
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the change of ownership.
The warranty covers only original defects of conformity. The warranty does not cover any transportation
and return costs of the defective frame (which can be requested by Bianchi) and the processing costs for
replacing the defective frame with a new frame.
All damage resulting from non-maintenance, accident, incorrect assembly of accessories, modification of
the pedal-assist bicycle by the addition or modification of unauthorized components, and incorrect use, is
also excluded from the warranty.
If the frame or bicycle is replaced, the warranty service shall be deemed complete. The warranty period
start date remains the date of first purchase.
At the time of purchase, a contract is concluded with the specialized dealer. The latter is required to provide
warranty services under the conditions mentioned above. Only contact the dealer from whom the purchase
was made, the latter will contact Bianchi if necessary. If the purchase was made from an on-line reseller, the
latter is in any case responsible for the issue of the necessary documentation (proof of purchase and proof
of registration) of the warranty service and, if the on-line reseller is unable to provide the service, he must
take care of bicycle collection and shipment to Bianchi for repair, as well as the subsequent return to the
end customer. Bianchi reserves the right to charge a flat-rate processing fee in the event of an unjustified
claim.
In the event that the customer contacts a different Bianchi dealer, the latter is not required to provide the
warranty service and, if he agrees to provide this service, he is entitled to request additional costs not cove-
red by Bianchi, which must be borne entirely by the customer.
6. DISPOSAL
To avoid any form of environmental pollution, Bianchi invites the end customer to dispose of the product and
its packaging in accordance with the regulations in force in the Country of purchase.
6.1 PACKAGING
The packaging of the bicycle is generally disposed of by the dealer. In case of on-line purchase, sort plastic
and cardboard packing. Dispose of in accordance with the regulations in force in the Country of purchase.
6.2 ELECTRONIC COMPONENTS AND ACCESSORIES
Batteries and electronic components must be disposed of at an electrical equipment collection centre. Do
not dispose of any liquid spilled from the batteries in the environment.
6.3 TIRES AND INNER TUBES
Tires and inner tubes must be disposed of at a special waste collection centre. Do not dispose of in the
environment and do not dispose of in household waste.
6.4 LUBRICANTS, BRAKE OIL, AND SPECIAL FLUIDS FOR BICYCLE CARE
Lubricants, oil, and fluids of various kinds used on the bicycle must not be disposed of in any way in hou-
sehold waste, sewage, or the environment, but at a special waste collection centre.
6.5 OTHER COMPONENTS OF THE PEDAL-ASSIST BICYCLE
A pedal-assist bicycle is defined as WEEE at the end of its life. It can therefore be disposed of free of charge
in its entirety at a special waste collection centre. Please contact the appropriate office in your Country of
residence or consult the relevant regulations.
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