Attachments and installation have been carried out properly in accordance
with the installation regulations of Digel and therefore the supply voltage
and surrounding conditions have been complied with, no chemical or
physical effects on the material surface resulting from improper use (such
as the use of improper cleaning agents or by using sharp objects) can be
traced on the product, as well as the product number of the product has
not been removed or made unrecognizable.
7.3
Assertion, presentation of the original proof of
purchase
1. Claims under the warranty can only be asserted after handing over or
sending the product to Digel Sticktech GmbH & Co. KG - Complaints
Department -, Hermann-Burkhardt- Straße 7, 72793 Pfullingen.
The customer is entitled to assert the warranty only after presenting the
original proof of purchase, which must contain the date of purchase. Digel will
mention the freight company to the customer for the return for repair or
replacement and will bear the cost of the transport.
However, if the customer chooses another freight company, the
manufacturer does not pay for the cost of the shipment.
2.
This warranty is subject to the Law of the Federal Republic of Germany,
excluding the UN Sales Convention (CISG).
7.4
Contact
Always contact Digel Sticktech GmbH & Co. KG first before sending in the
product. The functional warranty is five years from the date of purchase.
complaints of the defective product must be sent within two weeks at:
Digel Sticktech GmbH & Co. KG
Hermann-Burkhardt-Str. 7
D-72793 Pfullingen
Phone +49 7121 9767680
Or
info@digel-heat.com
The
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