Bebeconfort Citi Mode D'emploi page 37

end-user customer. To request repairs or spare
parts under our warranty for defects in materials
and workmanship you must present your proof of
purchase, made within the 24 months preceding
the service request.
Our 24 months warranty does not apply to defects
caused by normal wear and tear, damage caused
by accidents, abusive use, negligence, fire, liquid
contact or other external cause, damage which
is the consequence of failing to comply with the
user manual, damage caused by use with another
product, damage caused by service by anyone who
is not authorized by us, or if the product is stolen
or if any label or identification number has been
removed from the product or has been changed.
Examples of normal wear and tear include wheels
and fabric worn down by regular use and the
natural breakdown of colors and materials due to
normal aging of the product.
What to do in case of defects:
Should problems or defects arise, your first point
of contact is the authorized dealer or retailer
recognized by us. Our 24 months warranty is
recognized by them . You must present your
(1)
proof of purchase, made within the 24 months
preceding the service request. It is easiest if you
get your service request pre-approved by us. If
you submit a valid claim under this warranty, we
may request that you return your product to the
authorized dealer or retailer recognized by us or
that you ship the product to us in accordance with
our instructions. We will pay for shipment and
for return freight if all instructions are followed.
Damage and/or defects neither covered by our
warranty nor by the legal rights of the consumer
and/or damage and/or defects with respect to
products that are not covered by our warranty can
be handled at a reasonable fee.
Rights of the consumer:
A consumer has legal rights pursuant to applicable
consumer legislation, which may vary from country
to country. The rights of the consumer under
applicable national legislation are not affected by
this warranty.
This warranty is provided by Dorel Netherlands. We
are registered in The Netherlands under company
number 17060920. Our trading address is Korendijk
5, 5704 RD Helmond, The Netherlands, and our
postal address is P.O. Box 6071, 5700 ET Helmond,
The Netherlands.
The names and address details of other subsidiaries
of the Dorel group can be found on the last page
of this manual and on our website for the brand
concerned.
(1) Products purchased from retailers or dealers that remove
or change labels or identification numbers are considered
unauthorized. Products purchased from unauthorized retailers
are also considered unauthorized. No warranty applies to these
products since the authenticity of these products cannot be
ascertained.
EN
39