TROUBLESHOOT
Problems
7-in-1 wireless sensor
is intermittent or no
connection
Indoor wireless sensor
is intermittent or no
connection
No WiFi connection
Data not reporting to
Wunderground.com or
weathercloud.net
Wunderground Precip.
Accum. Total graph offset
1 hour reset time, during
summer daylight saving
time
Rainfall is not correct
Temperature reading too
high in the day time
PRECAUTIONS
- Keep and reading the "User manual" is highly recommended. The manufacturer and
supplier cannot accept any responsibility for any incorrect readings, export data lost and any
consequences that occur should an inaccurate reading take place.
- This product is designed for use in the home only as indication of weather conditions. This
product is not to be used for medical purposes or for public information
- Do not subject the unit to excessive force, shock, dust, temperature or humidity.
- Do not cover the ventilation holes with any items such as newspapers, curtains etc.
- Do not immerse the unit in water. If you spill liquid over it, dry it immediately with a soft, lint-
free cloth.
- Do not clean the unit with abrasive or corrosive materials.
- Do not tamper with the unit's internal components. This invalidates the warranty.
- Placement of this product on certain types of wood may result in damage to its finishing
for which manufacturer will not be responsible. Consult the furniture manufacturer's care
instructions for information.
- Only use fresh batteries. Do not mix new and old batteries.
- Only use attachments / accessories specified by the manufacturer.
Solution
1. Make sure the sensor is within the transmission range
2. If it still not work, reset the sensor and resynchronize with
console.
1. Make sure the sensor is within the transmission range
2. Make sure the channel displayed match to the channel
selection on sensor
3. If it still not work, reset the sensor and resynchronize with
console.
1. Check for WiFi symbol on the display, it should be alway
on.
2. Make sure you connect to 2.4G band but not 5G band of
your WiFi router.
1. Ensure your Station ID and Station Key are correct.
2. Ensure the date and time is correct on the tablet . If
incorrect, you may be reporting old data, not real time data.
3. Ensure your time zone is set properly. If incorrect, you may
be reporting old data, not real time data.
1. Ensure the time zone of the device on Wunderground set
correctly
2. Ensure the time zone and DST on your console are correct.
3. If you located your station out of US time zone region in
Wunderground, the DST will be invalid. To solve this issue,
please turn off the DST function in console.
1. Please keep the rain collector clean
2. Make sure the tipping bucket inside can work smoothly
1. Check the ventilation fan inside the radiation shield to make
sure it can work properly.
2. Make certain that the sensor array is not too close to
heat generating sources or strictures, such as buildings,
pavement, walls or air conditioning units.
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