Warranty - klover DEA PLUS Manuel D'installation Et De Maintenance

WARRANTY

The warranty period starts from the date of purchase of the product, which must be demonstrated by
showing the delivery document or other document released by the retailer. The document must be shown
to the Technical Assistance Centre, if required.
- A copy of the warranty coupon sent to KLOVER s.r.l. must be kept together with the received
purchase document.
- KLOVER s.r.l. declines any responsibility in case of accidents due to failure to comply with the
specifications of the use and maintenance manual attached to the device.
- Furthermore KLOVER s.r.l. declines any responsibility due to incorrect use of the product by the user,
modification and/or unauthorised repairs, use of non-original spare parts or simply not specific for this
product.
KLOVER s.r.l. guarantees the quality of materials, good construction and functionality of
the product for a period of 2 years, under the following conditions:
1. On its unquestionable judgement, the device presenting material or construction faults will be repaired
or replaced; with exclusion of all cost for transport, reset (hydraulic disassembly, assembly
operations, any masonry and any other intervention necessary) and accessory materials;
2. The warranty does not cover:
- ceramic glass and coverings in ceramic-majolica and/or varnished steel because they can be
damaged accidentally, as they are very fragile;
- any part made of ceramic-majolica that shows variation of colour shades, pinholing, cracks, shading
and slight variations of dimensions, because they cannot be considered defects of the product but
features, as they are handmade.
- the cast iron pellet burner, the cast iron grid and plate, smoke deflector or flame arresters, gaskets,
fuses or batteries inside the electronics of the device and any other component that can be
removed, where manufacturing defect or normal wear cannot be proved.
- electric and electronic parts, which failure can be due to a non-conforming electrical connection,
natural disaster (lightning, electric shock, etc.) and variation of voltage different from the nominal
one..
- any intervention for parameters' calibration due to fuel type or installation type of equipment.
3. The components replaced are guaranteed for the remaining period of the warranty, starting from the
date of purchase and/or for a period not exceeding 6 months;
4. The use of bad quality pellets or other fuel could damage the components of the device making the
warranty void along with the liability of the manufacturer. Therefore, it is recommended to use fuel
according to our specifications;
5. Incorrect installation carried out by unqualified personnel, tampering with, failure to comply with the
Standards contained in this "use and maintenance manual" and those regarding "workmanlike
installation" make all warranty rights void; the same for damage deriving from external factors. In any
case, direct or indirect damages are not covered by the warranty, whatever is their nature or cause;
Remember that the goods are transported under the customer's responsibility, even if delivered
6.
carriage free, therefore we are exonerated from any responsibility for damage caused by loading and
unloading, accidental blows, storage in unsuitable places etc;
7. The boiler unit of water products only connected to a heating and/or domestic system is guaranteed
for 5 years, at the above-mentioned conditions.
8. The warranty is accepted only if the warranty coupon is sent in a closed envelope, fully filled
and readable in all its parts.
The competent Law Court for any disputes is Verona.
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