Gear4 XOME Mode D'emploi page 4

GEAR4
One Year Warranty
Disruptive Hong Kong Limited, trading as GEAR4,
warrants this product to be free from defects in
workmanship and materials at the point of sale.
Subject to this product being used in accordance
with its instructions for use, the product shall
continue to be free from defects, for a period of one
(1) year from the date of original purchase.
Any damage or defects caused by a failure to follow
the instructions which relate to this product or as the
result of an accident, abuse, misuse, misapplication,
product modification, faulty ancillary equipment,
improper voltage or current, lightning or other acts
of God, commercial non-home use, normal wear
and tear, shipping damage or loss, damage to digital
media players or damage caused by the actions of
anyone other than Disruptive Hong Kong Limited are
expressly excluded from the warranty stated above.
Disruptive Hong Kong Limited will, at its sole
election, repair or replace any product that proves
to be defective in either or both of workmanship or
materials and as covered by this warranty. If the
product is no longer manufactured or is out of stock
at or after the time Disruptive Hong Kong Limited
learns of the warranty claim, Disruptive Hong
Kong Limited may, at its sole election, replace your
product with a similar product.
Disruptive Hong Kong Limited's liability is limited to
the repair or replacement, of any defective product
under warranty and any incidental or consequential
damages are expressly excluded to the fullest extent
permitted by law. This warranty is not transferable
and does not extend to users other than the person
who originally purchased the product.
Nothing in this manual shall limit or exclude liability
of Disruptive Hong Kong Limited for death or
personal injury resulting from Disruptive Hong
Kong Limited's negligence, for fraud or fraudulent
misrepresentation or breach of the terms implied by
Section 12 of the Sale of Goods Act 1979.
This warranty gives you specific legal rights in
addition to the ones afforded you by the laws of your
country. This warranty is not intended to operate to
limit such legal rights.
Australian Consumer Law
In Australia, the Trade Practices (Australian
Consumer Law) Amendment Regulations 2010
(No. 1) apply. Our goods come with guarantees that
cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for
a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the
failure does not amount to a major failure.
Return Policy /
Warranty Service
Warranty claims will only be valid when proof of
purchase is supplied to Disruptive Hong Kong
Limited to evidence that the product was purchased
from an authorised Disruptive Hong Kong Limited
dealer and that the claim is within one (1) year of
purchase.
To make a warranty claim you must first contact
Disruptive Hong Kong Limited by email to
support@gear4.com or write to: Disruptive Hong
Kong Ltd, Rm 2002, 20/F King Palace Plaza , 52A
Sha Tsui Road, Tsuen Wan, Hong Kong stating
your name, full postal address, contact telephone
number, the name of the product and its serial
number, date and place of purchase and a detailed
description of the problem you are experiencing.
If the defect is covered by this warranty then you
will be provided with an authorisation number and
instructions for return shipment. Where possible,
you must send to Disruptive Hong Kong Limited the
damaged or defective product. The returned product
MUST be accompanied by the original proof of
purchase. We highly recommend that you retain a
copy of this proof of purchase for your records.
To avoid any additional charges, all returns and
exchanges must include the original packing
materials, product box, all included accessories
which may include, but not necessarily be limited
to, power adapters or power cords, connecting
cables, remote controls, adapters, inserts, cards
and instruction manuals. The absence of any of the
aforementioned items may mean that you incur a
charge for their replacement. Disruptive Hong Kong
Limited shall not be liable for any indirect or direct
consequential loss.
Disruptive Hong Kong Limited shall not be
responsible for lost or damaged products during
shipment. Any product returned without the original
proof of purchase will be returned without being
examined or tested and such return shall be at the
customer's expense.
User Manual | Xome | GEAR4 4