Staples SPL-NMC300A Manuel D'opération page 6

TROUBLESHOOTING
If you have a problem with your shredder, check the issues and resolutions below. If you cannot solve the problem,
contact our product support experts at 1-866-790-8026.
Do not open the shredder head to attempt to repair. It could expose you to electric shock and will
void your warranty.
Issue
Unit does not power up
Paper jam
Power turns off while
shredding
Shredder works but
paper does not feed through
Shredder shreds fewer
sheets than listed capacity
Solutions
a. Make sure that the power cord is properly plugged into the shredder.
b. Make sure the Power LED is ON.
d. Make sure there is no paper jam (see "Clearing A Jam").
e. Make sure the wastebasket is properly closed.
f. Check to see if the shredder has overheated (see "Overheating").
Press the reverse button. If the material isn't ejected, unplug the machine from
the AC outlet and manually remove any unshredded material from the top of the
feed opening. Re-insert the plug, and the overload/overheat light should go out
and normal shredding can resume.
This unit is equipped with a motor overload protection circuit, which may
terminate power automatically if the unit exceeds the maximum run time
(see "Overheating"), if the shredding capacity has been exceeded, or a major
jam has been detected (see "Clearing A Jam").
a. Make sure that the waste bin is not overfilled.
b. Make sure the feed rollers are cleaned and free of dust. If rollers are worn,
please call product support for replacement information.
Cutting blades should be lubricated (see "Care & Maintenance").
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