Troubleshooting Guide - Hatco SNACK Série Manuel D'installation Et D'utilisation

English
WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
Symptom
Unit turned "On", but no heat.
Unit not hot enough.
Unit not working at all.
Error Codes
The following error codes may appear on the digital display to indicate an error in the operating condition of the unit.
E1 = Control board temperature sensor is over temperature.
Turn off unit and allow to cool. Make sure ventilation
openings on unit are not blocked. Restart unit. If error
happens again, contact Authorized Service Agent or
Hatco for assistance.
E2 = Cooking plate temperature sensor is out of operating
range. If the plate sensing circuit measures a temperature
either below 50°F (10°C) or above 500°F (260°C), the
unit will shut down. Turn off unit and allow to cool. Restart
unit. If error happens again, contact Authorized Service
Agent or Hatco for assistance.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for
assistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com, select the Support pull-
down menu, and click on "Find A Service Agent"; or contact the Hatco Parts and Service Team at:
Telephone: 800-558-0607 or 414-671-6350
e-mail: support@hatcocorp.com
Form No. SNACKM-0519
Probable Cause
Unit in standby mode.
Heating element(s) defective.
Temperature controller defective.
Setpoint temperature too low.
Heating element(s) defective.
Unit not turned on.
Unit not plugged in.
Circuit breaker tripped.
Temperature controller defective.

TROUBLESHOOTING GUIDE

ELECTRIC SHOCK HAZARD: Turn OFF power switch,
unplug power cord, and allow unit to cool before
performing any cleaning, adjustments, or maintenance.
Press the button to turn on the unit. The light on the
button will be green.
Contact Authorized Service Agent or Hatco for assistance.
Increase the setpoint temperature.
Contact Authorized Service Agent or Hatco for assistance.
Review "Operating the Unit" in the OPERATION section of
this manual.
Plug unit into proper power supply.
Reset circuit breaker. If circuit breaker continues to trip,
contact an Authorized Service Agent or Hatco for assistance.
Contact Authorized Service Agent or Hatco for assistance.
E3 = Heat sink temperature sensor is over temperature. Turn off
unit and allow to cool. Make sure ventilation openings on
unit are not blocked. Restart unit. If error happens again,
contact Authorized Service Agent or Hatco for assistance.
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WARNING
Corrective Action