Troubleshooting
Please read the user manual carefully before using the unit. If you have any problems with this
product, please refer to the below troubleshooting guide to help you resolve the issue.
TROUBLE/SYMPTOM
No picture, sound and
indication
No sound but picture OK
Black and white picture or
screen rolling
No picture but sound OK
Flaws in picture or sound
No disc or bad disc
Remote control does not
work
Some function buttons do
not work
The radio does not work
Functions locked or no
response for Bluetooth
function
31
Ensure that the power switch is on.
●
Ensure that the wall inlet is OK.
●
Ensure that the power cord is not damaged or the fuse is not blown.
●
Ensure that the power connection is OK.
●
Ensure that the audio output of the unit is in good connection with the TV's audio
●
input.
Check whether the audio connector is damaged.
●
Check whether you have turned down the volume.
●
Ensure that the AUDIO setup of the unit is correct.
●
Ensure that the audio is not muted.
●
Ensure that the TV SYSTEM (e.g. PAL, NTSC) setup is correct.
●
Ensure that the video output of the unit is in good connection with the TV's video
●
input.
Ensure that you have turned your TV to the AV input channel connecting to the unit.
●
Check whether the video connector is damaged.
●
Ensure that the VIDEO setup of the unit is correct.
●
Check whether AUDIO setup is correct.
●
Check whether the disc is scratched or stained.
●
Check whether the AV connector and the output terminal is stained.
●
Check whether there is condensation inside the lens. If so, leave the unit off for an
●
hour or so, then try again.
Check whether the installation angle is less than 30.
●
Ensure that you have inserted the disc into the disc slot.
●
Check whether the disc is put in the reverse side.
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Check whether the disc is distorted.
●
Check whether the disc is stained or scratched badly.
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Ensure that the disc format is compatible to the unit.
●
Ensure that the temperature inside the car is not too high. If so, let the unit cool off
●
until the ambient temperature returns to normal.
Insert another disc into the disc slot.
●
Check the battery of the remote control and make sure that it is not dead.
●
Direct the remote control to the IR sensor of the unit.
●
Check whether there are obstacles between the remote control and IR sensor.
●
Turn off the power, then turn on again.
●
Reset the unit, then turn on again.
●
Remove the front panel from the unit, then put it back and turn on again.
●
Check whether the antenna cable is connected firmly, or manually tune for a station.
●
Press RESET on the front panel with a pointed object to reset the unit to factory default
●
settings.
SOLUTION