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  • FRANÇAIS, page 14

Technical Assistance

For technical assistance, please contact us by email to
support@taotronics.com with your purchase order
number and a detailed description of issues encountered.
For more information, please visit www.taotronics.com.
Warranty
This product is covered with TaoTronics parts and labor
warranty for 12 months from date of the original purchase
from authorized retailer and distributor. If the device fails
due to a manufacturing defect, please contact TaoTronics
Support (support@taotronics.com) immediately to launch
a warranty claim. We will instruct you on how to return the
defective unit back to us for repair and replacement.
The following are excluded from TaoTronics
• Device purchased as 2nd hand, used or from
unauthorized sellers
• Damage resulted from misuse and abusive action
• Damage resulted from chemical, fire, radioactive substance,
poison, liquid
®
warranty cover:
• Damage resulted from natural disaster
• Damage caused to any 3rd party / person / object and
beyond
No return will be accepted without seller authorization.
Statement
We can only provide after sale services for products that
®
are sold by TaoTronics
or TaoTronics
and distributor. If you have purchased your unit from a
different place, please contact the seller for return and
warranty issues.
®
authorized retailer
09/10

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