Customer Service; Statement Of Limited Product Warranty - Thermador T18ID Guide D'utilisation

en-us

Customer Service

Before you call Customer Service, see the chapter
entitled "Before Calling for Service".
After checking according to the chapter entitled "Before
Calling for Service", additional help can be requested
by calling the Thermador Customer Service center,
1-800-735-4328 (toll-free), from anywhere in the USA.
In Canada contact your Thermador Customer Service
or call 1-800-735-4328.
Note down the following information about your freezer
so that you have it ready and can be better assisted if
you require help or Customer Service.
Dealer's name:
Address:
Telephone number:
Purchase date:
Model number:
FD number:
Serial number
Type
22
Statement of limited product
warranty
What this Warranty covers & who it applies to
The limited warranty provided by BSH Home
Appliances ("Thermador") in this Statement of Limited
Product Warranty applies only to the Thermador
appliance sold to you, the first using purchaser,
provided that the Product was purchased:
For your normal, household (non-commercial) use,
■
and has in fact at all times only been used for normal
household purposes.
New at retail (not a display, "as is", or previously
■
returned model), and not for resale, or commercial
use.
Within the United States or Canada, and has at all
■
times remained within the country of original
purchase.
The warranties stated herein apply only to the first
purchaser of the Product and are not transferable.
Please make sure to return your registration card; while
not necessary to effectuate warranty coverage, it is the
best way for Thermador to notify you in the unlikely
event of a safety notice or product recall.
How Long the Warranty Lasts
Thermador warrants that the Product is free from
defects in materials and workmanship for a period of
seven hundred and thirty (730) days from the date of
purchase. The foregoing timeline begins to run upon
the date of purchase, and shall not be stalled, tolled,
extended, or suspended, for any reason whatsoever.
This Product is also warranted to be free from cosmetic
defects in material and workmanship (such as
scratches of stainless steel, paint/porcelain blemishes,
chips, dents, or other damage to the finish) of the
Product, for a period of sixty (60) days from the date of
purchase or closing date for new construction. This
cosmetic warranty excludes slight color variations due
to inherent differences in painted and porcelain parts,
as well as differences caused by kitchen lighting,
product location, or other similar factors. This cosmetic
warranty specifically excludes any display, floor, "As Is",
or "B" stock appliances.