Troubleshooting - Rotel RDG-1520 Manuel De L'utilisateur

RDG-1520 DIGITAL GATEWAY
16

Troubleshooting

Most difficulties in audio systems are the result of incorrect connections,
or improper control settings. If you encounter problems, isolate the area
of the difficulty, check the control settings, determine the cause of the
fault and make the necessary changes. If you are unable to get sound,
refer to the suggestions for the following conditions:
Power Indicator Is Not Lit
The power Indicator should be lit whenever the unit is plugged into the
wall power outlet and is pushed in. If it does not light, test the power
outlet with another electrical device, such as a lamp. Be sure the power
outlet being used is not controlled by a switch that has been turned off.
Network Does Not Work
If you have trouble connecting to your wireless network, check your network
setting carefully, these steps may help to resolve the problem.
1. Confirm that a Wi-Fi network works, ie, PC can access the Internet
using the same network.
2. Check that a DHCP server is available, or that you have configured a
static IP address on the unit. Please refer to Network Config section.
3. Check that your network's firewall is not blocking any outgoing
ports.
4. Do a hard power off (unplug the AC mains) and let the unit restart the
network scanning cycle.
5. Use an USB extension cord to move the WiFi dongle up higher or to
a different location to maximize reception.
No Sound
1. Check the cables between the output and the pre-amplifier inputs, be
sure they are connected properly. Refer to Fig. 2.
2. Music played from Internet Radio stations are affected by the speed
of your internet connection. If you find that music is cutting out regularly,
contact your internet service provider.
3. Make sure the station you selected is operating at the current hour.
The station can be broadcasting from a different time zone.
4. Please insert the Wi-Fi dongle (or wired adaptor) to the ethernet port
on the rear panel even if no networks are available. After power ON,
the unit will look for available networks before allowing the user to access
FM and DAB features.