Troubleshooting - Muskoka 27-800-001 Guide D'utilisation Et D'entretien

Troubleshooting

PROBLEM POSSIBLE CAUSE
The fireplace does The fireplace is not plugged in.
not operate.
A circuit breaker is tripped or a fuse blown.
The ON/OFF switch is defective.
There is loose wiring.
The power light is The fireplace is not operating correctly.
ON but the flame
Light bulbs are not functioning.
effect is not visible.
Loose wiring
The heater is not Incorrect operation.
operating.
The heater switch is defective.
The heater assembly is defective.
There is loose wiring.
The vents are dirty or clogged.
There is excessive Dirty or clogged blower.
noise when the
The heater assembly is defective.
heater is operating.
The power light is Light bulbs are not functioning.
ON but the ember
Loose wiring.
bed flame is not
flickering.
There is excessive The rotating flame reflector shaft rubbing
noise when the against the housing.
flame is ON but the
The flame reflector shaft motor is defective.
heater is OFF.
10
SOLUTION
Make sure the fireplace is plugged in to a standard
120V outlet.
Check additional appliances on the circuit; ideally
the fireplace should be on a dedicated 15-amp
circuit.
Call customer service.
Call customer service.
Refer to the operating instructions.
Refer to Replacing the Light Bulbs
Call customer service.
Refer to the operating instructions.
Call customer service.
Call customer service.
Call customer service.
Unplug the unit. Clear the vent area of dust and
debris. Wait ten minutes, plug the unit in again and
turn on the heater
Refer to Maintenance of Motors in Care and Maintenance.
Call customer service.
Refer to Replacing the Light Bulbs
Call customer service.
Open the back of the firebox and reposition
the flame reflector shaft. Turn off the unit prior to
servicing.
Call customer service.