Troubleshooting - Whirlpool W10656464B Guide D'utilisation Et D'entretien

Troubleshooting

First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
If you experience
Error Code Appears in Display
Once any possible issues are corrected, touch POWER once to clear the code. Reselect and restart the cycle.
"Sud" (Excess suds)
appears in display
"dEt" (Detergent)
appears in display
F 08 followed by E 01
(water supply error)
appears in display
F 0 9 followed by E 01
(drain pump system
error) appears in display
F 0 5 followed by E 02
(door will not lock)
appears in display
"rL" (remove load)
appears in display
The three detergent
level status lights are lit
Washer making error
beeps
Washer beeps when
START is touched
F ## E ## code other
than as described above
appears in display
"Int" (interrupted)
appears in display
Clean Washer LED
flashing at end of wash
cycle
18
Possible Causes
Excessive suds in washer. Washer is
running a suds reduction routine.
The dispenser cartridge is not
detected.
Check for proper water supply.
Check plumbing for correct drain
hose installation. Drain hose extends
into standpipe farther than 4
1
(114 mm).
Not using HE detergent or using too
much HE detergent.
Washer door not locking.
Load detected in drum during Clean
Washer with affresh cycle.
®
Detergent dispenser is not securely in
place.
Detergent Level sensor error.
Door has not been opened and closed
for at least 3 cycles.
Door not closed.
System error code.
The cycle was paused or cancelled.
The washer has run 30 wash cycles
and is indicating a reminder to run the
Clean Washer with affresh
®
Allow the washer to continue. Use only HE detergent.
Always measure detergent, and base detergent quantity on
load size. Follow detergent manufacturer's instructions.
Touch WATER HARDNESS to change water hardness to "soft."
Ensure the dispenser cartridge is inserted correctly and the
dispenser drawer is shut completely. For single-load doses of
detergent, ignore this message.
Both hoses must be attached and have water flowing to the
inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
Touch POWER once to clear the code. Then touch POWER
again to restart washer. If code appears again, call for service.
Check drain hose for proper installation.
Make sure the drain hose is not kinked, pinched, or blocked.
⁄ "
2
Remove any clogs from drain hose.
Use drain hose form and securely attach to drainpipe or tub.
Lower drain hose if the end is higher than 96" (2.4 m) above the floor.
Use only HE detergent. Always measure detergent and follow
manufacturer's directions based on load size and soil level.
Touch POWER to cancel the cycle. Make sure the door is
closed completely and latching. Check for items in the washer
drum that may be keeping the door from closing completely.
Remove items from washer drum and restart Clean Washer with
affresh cycle.
®
Pull out the dispenser and slide it back in place.
Touch POWER to reset system. If this fails, unplug washer or
disconnect power for one minute, then plug in washer or
reconnect power.
This code may appear when the washer is first turned on.
Open and close the door to clear the display.
Close the door completely.
Touch POWER once to clear the code. Then touch POWER
again to restart washer. If code appears again, call for service.
The washer can take 20 to 30 minutes to stop spinning and
drain and will display this error code during that time. Touch
POWER once to clear the code. Then touch POWER again to
restart washer.
Run the Clean Washer with affresh
with affresh
®
cycle. at the end of a wash cycle after running 3 more regular wash
cycles. After 30 more wash cycles are completed, the Clean
Washer with affresh
cycle as a reminder.
Solution
cycle. If the Clean Washer
®
cycle is not turned on, the LED will stop flashing
LED will again flash at the end of a wash
®