Kenmore Connect™ System; Using Kenmore Connect™ System - KENMORE ELITE 796.4168 Serie Mode D'emploi Et Guide D'utilisation

Should you experience any problems with your
washing machine, it has the capability of transmitting
data via your telephone to the Kenmore Connect Team.
This gives you the capability of speaking directly
to our specially trained technicians. The technician
records the data transmitted from your machine and
uses it to analyze the issue, providing a fast and eff
ective diagnosis.
Using Kenmore Connect™ System
First, call 1-800-4-MY-HOME® (1-800-469-4663). If the number of the phone you are using is on file and is
associated with your washing machine, you will be quickly relayed to a Kenmore Connect Team agent. Follow the
technician's instructions and perform the following steps only when requested to by the Kenmore Connect Team agent.
hoLD the mouthpiece of your phone over the POWER button, when instructed to do so by
the call center, no more than 1 inch (2.5 cm) from (but not touching) the machine.
NOTE: Do not press any other buttons or turn the cycle selector knob.
Push and hold the WASH TEMP button while continuing to hold your phone to the
POWER button.
LIstEn for three beeps. After you hear the three beeps, release the WASH TEMP button.
A tone transmission will begin. Keep the phone in place until the tone transmission has
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fi nished. This takes about 6 seconds, and the display will count down the time. Once
the countdown is over and the tones have stopped, resume your conversation with the
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technician, who will then be able to assist you in using the information transmitted for
analysis.
NOTE:
• For best results, do not move the phone while the tones are being transmitted.
• If the call center agent is not able to get an accurate recording of the data, you may be
asked to try again.
• Pressing the POWER button during the transmission will shut off Kenmore Connect™.
KENMORE CONNECT™ SYSTEM
If you experience problems with your washer, call
1-800-4-MY-HOME® (1-800-469-4663). Only use the
Kenmore Connect feature when instructed to do so by
the Kenmore Connect Team. The transmission sounds
that you will hear are normal and sound similar to a
fax machine.
Kenmore Connect cannot be activated unless your
washing machine is turned on by pressing the POWER
button. If your washing machine is unable to turn
on, then troubleshooting must be done without using
Kenmore Connect™.
27
1 in.
(2.5 cm)