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Frequently asked questions
The drum door cannot be opened
^ Press against the door handle, turn the machine on
then off and pull on the door handle once more.
The safety mechanism of the door handle
is disengaged
The door handle has lost its function. The door cannot
be opened or closed.
The safety mechanism is designed to protect the
handle from damage, i.e. if too much force is
being used in an attempt to open the door.
^ Firmly press against the door handle until you hear
the safety mechanism click.
The door can now be opened or closed provided
there is no water in the machine.
Power failure - Emergency door release
During a short power failure
The program remains in the last position. When
power is restored the following message appears in
the display:
Power failure
y
Program stop.
Press Start.
ü
i
^ Press "START" to continue the program.
24
Extended power failure
^ Turn the machine off.
^ Turn the electrical supply off at the main power
supply.
^ Close the valves (on-site).
The machine must be drained and the drum door
opened manually to unload the machine.
Draining the wash water
^ Place a container under the manual drain at the
rear of the machine.
^ Open the drain by loosening the venting screw. Do
not take it completely out.
^ A small amount of water will drain from the
machine.
^ Tighten the venting screw again and test for leaks
by opening the water supply.
Open the door manually
^ Insert and hold a small screwdriver in the opening
next to the door lock.
f
^ Press against the door handle, then pull it towards
you to open the door.
Do not use force!
^ Remove the laundry.
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